+
+

Related Products

  • Crowdin
    929 Ratings
    Visit Website
  • Tremendous
    1,871 Ratings
    Visit Website
  • Planview AdaptiveWork
    714 Ratings
    Visit Website
  • BLAZE
    6 Ratings
  • Paligo
    104 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Sutton
    39 Ratings
    Visit Website
  • Creatio
    586 Ratings
    Visit Website
  • Planview Portfolios
    200 Ratings
    Visit Website

About

Sutherland Translate AI is an AI-powered, automated, scalable multilingual translation solution designed to provide real-time support across more than 150 global languages (with coverage up to 163 languages and 200+ regional dialects), enabling organizations to deliver a high-quality customer experience without needing native-language agents. It can be integrated seamlessly with existing contact center systems and omnichannel CRMs, allowing any associate, regardless of their native language, to respond to customers in the customer’s preferred language. It provides 90% operational accuracy and uses regional glossaries and cultural-context awareness to preserve nuance, improving both translation quality and customer comfort. Sutherland Translate AI significantly reduces operational complexity; new languages can be trained in under three weeks, and new agents onboarded in as little as 48 hours, helping companies scale support across geographies quickly.

About

High-quality neural machine translation for your business developed by Yandex, one of Europe’s leading tech companies. Open up new markets with machine translations to 90+ languages of your interfaces, content, communications and more. Reduce your time to market and reach new customers, even if you have large volumes of fast-changing content. Cut down on spending on manual translation. Ensure accuracy and boost translation quality with customized glossaries. Use machine translation to seamlessly scale up your machine learning pipelines to new languages by converting data between languages. We provide a high quality service with our scalable, secure, and fault-tolerant cloud infrastructure. Our support service is ready to answer any of your questions about using Yandex Cloud. Extended plan users get round-the-clock assistance. The service runs via the HTTP API. You can find all instructions for using the service in the documentation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Global companies and contact centers wanting a tool to offer support at scale, letting agents respond to customers in any language

Audience

Enterprises and companies seeking a solution to improve their translations and reach global customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0.39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5

Pros & Cons from Real Users

Pros

  • It is true that Yandex Translate has many nice and interesting features.However, these features should be effective.Because their main work is not right :- Not able to accurately translate from one language to another. Yandex Translate translates incorrectly from one language to another. They need a lot of improvement in translating from one language to another. After translating from one language to another language: - We can add the translated sentence to the Favorites option. If needed, we can easily find this translated sentence from the Favorites option in the future. Of course, they save each of our translations in their history. If I need to see a translation of the past, I can go to the history option and see it. Offline translation can be downloaded and stored on Yandex Translate. In the future, if I am offline instead of online, I will be able to do language translation without internet. Their quick translation feature is useful. Yandex Translate can read any text and make it sound right. Yandex Translate can read any text, reading sound correct. The Detect language feature of Yandex Translate is very effective and works properly. If I write a text, the detect language of Yandex Translate can automatically understand which language it is written in.

Cons

  • Yandex Translate is a very weak and bad language translator. Many times Yandex Translate cannot translate image writing correctly. I took a lot of pictures and let them translate. Yandex Translate failed to translate correctly. Yandex Translate is showing incorrect language translation. Their translation system is very weak and useless. I also uploaded a lot of English text pictures to translate. When Yandex Translate translated from English to another language, they mistranslated.They could not give me the correct translation. Yandex Translate needs further improvement. Yandex Translate's microphone system doesn't work very well. Yandex Translate Can't understand my pronunciation. Yandex Translate does not write what I say. Most of the time Yandex Translate's microphone can't spell my pronunciation correctly. If I say something in English in the microphone of Yandex Translate, Yandex Translate will write something else instead of that. I didn't get much benefit from Yandex Translate. Because in most cases it translates incorrectly. However, in some cases very little accurate translation is available. Yandex Translate has the opportunity to translate many languages. We can translate from one language to another. Yandex Translate has the advantage of translating many languages from one to another. Occasionally some translations are correct. So in some cases I get the benefit of translating to Yandex Translate. Yandex Translate can always pronounce any text correctly and accurately. Yandex Translate needs to improve its translation. Google Chrome is much better than Yandex Translate.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sutherland
Founded: 1986
United States
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Company Information

Yandex
Founded: 1997
Russia
translate.yandex.com

Alternatives

Alternatives

Linguin

Linguin

SupafastTech

Categories

Categories

Integrations

Stackreaction
Yandex Cloud
Yandex SpeechSense

Integrations

Stackreaction
Yandex Cloud
Yandex SpeechSense
Claim Sutherland Translate AI and update features and information
Claim Sutherland Translate AI and update features and information
Claim Yandex Translate and update features and information
Claim Yandex Translate and update features and information