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About

Smart, efficient, and anonymous People Counters & Analytics for the real world. Our solution allows for simple deployment, capture, and analysis of the number of people that enter a physical location. Optionally we also capture and report occupancy in real-time. We help Retailers, Libraries, Casinos, Universities, Places of worship, Office buildings, and other industries to analyze and take action on their people traffic trend. For Retailers, we offer a specialized package to measure Performance on Traffic, including Conversion Rate and Service Levels. Combining POS data and staff data is easy with our direct integrations. Our Retail Equation simulator allows users to run simulations to plan sales improvement. It is also extremely beneficial as a learning tool to understand the relationship between traffic, staffing, conversion rate, and good quality service.

About

Vemco Group is an innovative software company with 18+ years of global retail experience in people counting and data analytics. The company offers its innovative software for people counting and data analytics on a global scale, empowering retail, malls, entertainment, airports, and public institutions with deep customer insights. Since 2005, our software platform, has utilizied the most accurate and reliable devices, driven savings, efficiency, and boosted conversions. With 1000+ global clients and 25M+ daily counts, we're a leading retail and data analytics company. Expansion includes offices in South America (2013), Dubai (2019), North America, Sweden, Australia (2021), and Riyadh (2023). HQ in Denmark.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that want to count and analyze visitors to their location. -- Retailers, Libraries, Universities, Municipalities, Malls, Casinos, Places of Worship, Office Buildings, and more!

Audience

Retail Stores, Shopping Malls, Supermarket, Public Institutions, Airport & Transport Stations, Night Clubs, Pedestrian Areas, Buildings, Events & Conference Centres, Themes Parks, Libraries & Museums, Banks, Hotels, etc.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95 USD
Free Lite Package including our Smart App only
Standard version starting at $19.95/Month/Device.
Retail Version starting at $29.95/Month/Device.
Real-Time Occupancy version starting at $39.95/Month/Device.
Free Version
Free Trial

Pricing

14€
Monthly plan per device

Lite, Basic, Business, Enterprise

Available as hosted or on-premise cloud solution
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.6 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • We like having access to our daily counts to enable us to make smart business decisions from a staff perspective. We also like the ability to run custom reports and have them emailed to our leadership team.
  • - tracks multiple entrances - easy to install - sleek, inconspicuous design - great customer service - choice of a couple of colour options
  • We have been working with SMS for a long time, and the team is always coming with good communication, in time response, professional assistance. Highly recommended for traffic counter part and the services
  • This device provides accurate counts of people visiting our organization's exhibition and retail spaces. The data gathered has been useful in assessing visitor experience and flow, which we have used to inform exhibit design and merchandising. The device was straightforward to mount and has been easy to relocate if needed. The app is also easy to use, and the support team has always responded promptly and been incredibly helpful!
  • The platform provides accurate and consistent foot-traffic data that helped us understand customer flow patterns over time. The interface is straightforward, exports are reliable, and the support team — especially Sayantani — has been exceptionally responsive and flexible whenever we needed help or custom reports. Their willingness to go above and beyond stood out.
  • Report variety, easy to access dashboard, mobile app, ability to schedule reports for multiple users
  • easy install by local techs quick response, easy billing pro-active remote technical assistance at no charge
  • User-Friendly Dashboard: Easy to navigate app to get daily/weekly stats Valuable Visitor Insights: Helps us understand foot traffic patterns in our visitor center, which we share with local businesses. Quick Setup and Reliable Support: Installation was smooth, and customer service has been responsive and helpful. Customizable Reporting: Allows us to track daily, weekly, and seasonal trends—crucial in a tourism-driven community. Helps Justify Grant Funding: The data has strengthened our grant applications and economic development reports.
  • The 3D Scope is an outstanding product that surpasses expectations in performance. The support team is highly knowledgeable and always ready to help. Despite its rich feature set, it remains easy to manage and calibrate.
  • Amazing customer service and training. SMS allows us to efficiently track and manage our traffic and staffing.

Pros & Cons from Real Users

Pros

  • Secure and user friendly as well functional enrichment analysis solution. I have been working with different retail analytics solution, where Vemcount is one of the best. It gives me possibility to analyze data on my own way, very easy to create reports, dashboards, even share it with other users. We also have integrated it with our sales as well active directory. It just works.

Cons

  • I'm missing footfall prediction, Vemco group has promised predictions in next release ultimo q2-2021.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SMS Storetraffic
Founded: 1972
Canada
storetraffic.com

Company Information

Vemco Group
Founded: 2005
Denmark
vemcogroup.com

Alternatives

Ariadne

Ariadne

Ariadne Maps

Alternatives

Categories

Categories

People Counting Features

Anonymous Counting
API
Benchmarking
Car Counting
Conversion Tracking
Data Export
Events Statistics
Heatmaps
Mood/Age/Gender Recognition
Motion Detection
Reporting / Analytics
Retail Counting
Staff Exclusion
WiFi Tracking
Zone / Area Monitoring

Retail Execution Features

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Museum Features

Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing

People Counting Features

Anonymous Counting
API
Benchmarking
Car Counting
Conversion Tracking
Data Export
Events Statistics
Heatmaps
Mood/Age/Gender Recognition
Motion Detection
Reporting / Analytics
Retail Counting
Staff Exclusion
WiFi Tracking
Zone / Area Monitoring

Retail Execution Features

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Integrations

Microsoft 365
Bosch IoT Suite
Erply
Facebook
Heartland Payment Processing
Heartland Retail
Instagram
K3 Pebblestone
Lightspeed Retail
LinkedIn
Microsoft Azure
NetSuite
QuickBooks Online Advanced
Retail Pro
SAP Single Sign-On
Shopify POS
Siemens Opcenter Quality
Square POS
WhatsApp
X (Twitter)

Integrations

Microsoft 365
Bosch IoT Suite
Erply
Facebook
Heartland Payment Processing
Heartland Retail
Instagram
K3 Pebblestone
Lightspeed Retail
LinkedIn
Microsoft Azure
NetSuite
QuickBooks Online Advanced
Retail Pro
SAP Single Sign-On
Shopify POS
Siemens Opcenter Quality
Square POS
WhatsApp
X (Twitter)
Claim Vemcount Retail Analytics and update features and information
Claim Vemcount Retail Analytics and update features and information