SMS Storetraffic vs. TCS Optumera Comparison Chart

Pros

• We appreciate the desktop access to the dashboard. We can see the door count in real time from any computer, and can pull a variety of reports including traffic during events and different weather patterns.
• I chatted one night with the support chat on the website and response was fast and helpful. We got personalized connections with Sayantani (2 meetings) and she was so warm and welcoming and thorough.
• Easy process to get the system calibrated. Very accurate. The real-time information without having to take away from staff responsibilities is priceless.
• We like having access to our daily counts to enable us to make smart business decisions from a staff perspective. We also like the ability to run custom reports and have them emailed to our leadership team.
• - tracks multiple entrances - easy to install - sleek, inconspicuous design - great customer service - choice of a couple of colour options
• We have been working with SMS for a long time, and the team is always coming with good communication, in time response, professional assistance. Highly recommended for traffic counter part and the services
• This device provides accurate counts of people visiting our organization's exhibition and retail spaces. The data gathered has been useful in assessing visitor experience and flow, which we have used to inform exhibit design and merchandising. The device was straightforward to mount and has been easy to relocate if needed. The app is also easy to use, and the support team has always responded promptly and been incredibly helpful!
• The platform provides accurate and consistent foot-traffic data that helped us understand customer flow patterns over time. The interface is straightforward, exports are reliable, and the support team — especially Sayantani — has been exceptionally responsive and flexible whenever we needed help or custom reports. Their willingness to go above and beyond stood out.
• Report variety, easy to access dashboard, mobile app, ability to schedule reports for multiple users
• easy install by local techs quick response, easy billing pro-active remote technical assistance at no charge