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About

Our ML engine listens to and learns from all your customer interactions. StepFunction empowers you with actionable analytics and growth predictions. Our end-to-end solution adjusts to your current state of readiness. Growth AI starts with ingesting operational data from different systems of record, CRM, billing, care/support, product usage, and customer feedback. Mastering data preparation leads to a step function improvement in business predictions. StepFunction coexists with your systems of record and does not interfere with your existing customer success workflows. Deep dive into your revenue to account for new, upgrades, stable, downgrades, and churn. Historical trends and future predictions by cohort are just a click away. Get insights in the form of risk scores to proactively target customers with the highest scores and recommended actions for treatment. Instantly discover how your customer risk is changing and most importantly have us show you why it's changing.

About

Customer Success and actionable data platform that, through technology, helps you build trusting relationships between your company and your customers. We use advanced techniques for analyzing large volumes of data, creating a unique view of the customer and generating insights so that your company can be much more proactive and accurate in its actions. We know that each company has its particularities and SenseScore is 100% customized for your scenario and business needs. We take into account the main indicators to calculate your customer’s health. This way, you anticipate risks and identify opportunities for your business. The SenseData platform connects with your digital tools and data sources. Through our own API, SenseConnect, we connect more than 70 tools, in addition to databases and spreadsheets, quickly and safely. Get all the information that really matters to your business. Count on our team of experts to help you overcome the barrier you have with data.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses interested in a solution to convert customer intent into revenue growth and improve their processes.

Audience

Companies looking for a customer success platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

StepFunction
United States
www.stepfunction.ai/

Company Information

sensedata
Brazil
www.sensedata.com.br/en/index.html

Alternatives

Alternatives

CFN Insight

CFN Insight

Clarivate
Reef

Reef

Reef.ai

Categories

Categories

Customer Success Supported

Integrations

Salesforce Supported
Amazon Redshift Not Supported
Amazon Web Services (AWS) Not Supported
Google Cloud Platform Not Supported
Google Forms Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Looker Not Supported
Mailchimp Supported
Microsoft Azure Not Supported
Mixpanel Not Supported
Neogrid Not Supported
Oracle Fusion Cloud ERP Not Supported
Pendo Supported
Pendo Not Supported
Retently Not Supported
SAP ERP Not Supported
ServiceNow Supported
Toky Not Supported
Zendesk Not Supported

Integrations

Salesforce Supported
Amazon Redshift Supported
Amazon Web Services (AWS) Supported
Google Cloud Platform Supported
Google Forms Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Looker Supported
Mailchimp Not Supported
Microsoft Azure Supported
Mixpanel Supported
Neogrid Supported
Oracle Fusion Cloud ERP Supported
Pendo Not Supported
Pendo Supported
Retently Supported
SAP ERP Supported
ServiceNow Not Supported
Toky Supported
Zendesk Supported
Claim StepFunction and update features and information
Claim StepFunction and update features and information
Claim sensedata and update features and information
Claim sensedata and update features and information