Squirrel POS

Squirrel POS

Squirrel Systems
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About

From contactless tableside ordering and payments to curbside pickup and delivery, reimagine your business with Squirrel POS. We were the first to build on an open architecture, the first to meet the challenge of EMV compliance, and the first point-of-sale that enabled customers to bring iOS, Android, or Windows devices onto the floor. Increase table turns and check size with mobile point-of-sale. Increase sales with online ordering with takeout, curbside pick-up, and delivery options. Let guests order and pay how they want for speed and convenience. Squirrel 11 powers some of the largest and most sophisticated hospitality businesses around.

About

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution to improve their services and increase sales

Audience

Full service or quick service restaurants, bars and clubs, food trucks, and brewery businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$69.99 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • I used this program for over 2 years while working at O'Charley's. It was easy to use. Easy to navigate and very rarely crashed. I was able to do all transactions fairly quickly and I liked how easy it was to put certain people on checks.

Cons

  • Not much actually. It was just a very simple program. Could be a little more modern looking?

Pros & Cons from Real Users

Pros

  • Good price for pos system for us. Ease of use for us, but for loyalty kinda confusing. Okay customer service.
  • Easy to use, Easy to program, Convenient, user friendly, Can be managed on iPad and on laptop/computer for back office.
  • Excellent customer service and very knowledgeable quick response time. Apple based hardware and software.
  • This is a great company to work with. They solve problems fast and efficiently. Highly recommend them for any business.
  • Touch Bistro is easy to use, navigate and make changes. We also like the tutorial videos which makes it easy to learn and follow steps.

Cons

  • Online ordering needs to improve for charge back issues. Loyalty kinda confusing. No actual personal support that comes to the restaurant.
  • Each products has its additional add-ons priced differently, would be nice if there was a reasonably priced packages which would include the add-on products so that we could use only one system rather than multiple ones.
  • They dropped the menu board support recently, so we need to find an alternative software.
  • We have not found anything that needs improvement at his time.
  • Access to menu is restricted meaning we can only access it on iPad or web cloud to make changes; we have to constantly grant and remove access to be able to make our updates.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Squirrel Systems
Founded: 1984
Canada
www.squirrelsystems.com

Company Information

TouchBistro
Founded: 2011
United States
www.touchbistro.com

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Categories

Categories

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Bar POS Features

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Menu Features

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Integrations

Ameego
Choice QR
CooksTime
Craftable
Crunchtime Kitchen
Freedom Merchants
FreedomPay
HubWorks Retail Task Management System
KayaPush
MarketMan
OpenTable
Push Operations
QuickBooks Online Advanced
Rambox
Restaurant365
Solink
Square for Retail
Stax
WISK
Yellow Dog Inventory

Integrations

Ameego
Choice QR
CooksTime
Craftable
Crunchtime Kitchen
Freedom Merchants
FreedomPay
HubWorks Retail Task Management System
KayaPush
MarketMan
OpenTable
Push Operations
QuickBooks Online Advanced
Rambox
Restaurant365
Solink
Square for Retail
Stax
WISK
Yellow Dog Inventory
Claim Squirrel POS and update features and information
Claim Squirrel POS and update features and information
Claim TouchBistro and update features and information
Claim TouchBistro and update features and information