Spectrum TeleTrack vs. myUnity Comparison


Spectrum TeleTrack Spectrum Voice Technologies	myUnity Netsmart Technologies	+	+
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About Spectrum TeleTrack is a Cloud Based Home Care Scheduling, Tracking, Billing, and Management System that allows you to focus on growing your business. Our Customer Service Team is the best in the business. We offer a combination of hands on field and technical experience that is truly unique. No Home Care Software has a higher customer satisfaction rate. For 20+ years TeleTrack end users have enjoyed the ability to virtualize their Agency’s business operations. The combination of User-Friendly Admin Screens, Caregiver Portals, Family Portals, Smartphone Apps, and Integrated Texting, provides staff the ability to manage the business from anywhere. The intuitive nature of Spectrum TeleTrack coupled with our Team of Experts will allow you to achieve immediate improvements. We will streamline your business in a fashion that will increase revenue, lower overhead costs, and maximize your Agency’s profitability.	About myUnity® - Leveraging the most strategic components of the existing Netsmart market-leading home care, hospice and senior living solutions, into a unified enterprise platform. All your post-acute care settings on a scalable platform for one location or hundreds of locations. User-friendly design, providing your clinical staff access to the right information at the right time, so you can focus on patient care. A platform designed for value-based care with analytics, connectivity, population health management, and electronic referral management.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Home care agencies searching for a complete Home Health Care platform	Audience Senior living facilities
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Nothing, I don't have anything to say good about this product nor company, I would not recommend the service at all. Cons Poor very poor, by far the worse company to work with, I would not recommend this company unless you like Walmart and McDonald customer service. The owner of the company Fred shows very poor leadership skills and customer services, my company was billed incorrectly several times when I called to question the matter, I was told that no errors were found and after review they found errors where I was over billed. I called in regarding the billing matters several times. Another rep was equally as rude and unprofessional as Fred. Both had to call me back after review of my billing and tell me they were incorrect, and they indeed did find an issue. While discussing my issue both parties cut me off did not listen and continued to talk over me. Fred the owner even told me he was no longer going to allow me to have service and hung up on me. After researching the issue he called back and said he wanted to earn my service back and apology for the way the way he was on the phone with me, I listened to him and began to discuss my issue again and he then cut me off again and told me he wishes me the best of luck you can't make everyone happy has if me being displeased wasn't due to the disrespect, and rudeness along with several billing errors that was found. He told me how much of a credit I would be getting back and that he did also see where I called in. Fred told me that I emailed the company to stop a particular feature and I've never emailed the company, he kept telling me I did.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Spectrum Voice Technologies Founded: 1986 United States www.spectrumvoice.com	Company Information Netsmart Technologies Founded: 1968 United States www.ntst.com/lp/myunity
Alternatives MEDSYS2	Alternatives DocTract
CareTime	KanTime Home Health Kanrad Technologies
Trella Health Marketscape Trella Health	OneAdvanced Care Rostering OneAdvanced
InMyTeam	PointClickCare
CareAcademy View All	DeVero Netsmart View All
Categories Home Care Supported Home Health Care Supported	Categories Assisted Living Supported Home Care Supported Home Health Care Supported Hospice Supported Long Term Care Supported Nursing Home Supported Value-Based Care Supported
Home Care Features Billing & Invoicing Not Supported Care Plan Management Supported Caregiver Management Supported Client Management Supported Field Communication Not Supported Insurance Management Not Supported Payroll Management Not Supported Scheduling Not Supported Visit Verification Supported Home Health Care Features Billing & Invoicing Not Supported Charting Not Supported Electronic Signature Not Supported Employee Tracking Supported Medication Database Not Supported Patient Intake Not Supported Scheduling Not Supported Time / Task Reporting Supported	Home Care Features Billing & Invoicing Supported Care Plan Management Supported Caregiver Management Supported Client Management Supported Field Communication Supported Insurance Management Supported Payroll Management Supported Scheduling Supported Visit Verification Supported Home Health Care Features Billing & Invoicing Supported Charting Supported Electronic Signature Supported Employee Tracking Supported Medication Database Supported Patient Intake Supported Scheduling Supported Time / Task Reporting Supported Show More Features Assisted Living Features Admissions Management Supported Billing & Invoicing Supported Building Maintenance Not Supported Care Planning Supported Event / Activities Planning Supported Incident Management Supported Marketing / Lead Management Supported Meal / Nutrition Management Supported Medical Records Not Supported Medication Tracking Supported New Resident Assessment Not Supported Resident Info Management Not Supported Scheduling Not Supported Staff Management Supported Work Order Management Supported Hospice Features Assessment Management Supported Bereavement Management Supported Care Planning Supported Claims Management Supported EMR / EHR Not Supported Medication Tracking Supported Patient Intake Supported Physician Portal Supported Scheduling Supported Volunteer Management Supported Long Term Care Features Claims Management Supported Clinical Care Supported EHR Not Supported Electronic Health Record Not Supported For Home Care Providers Supported For Nursing Homes Supported Geriatric Care Supported MDS Review Supported Patient Records Supported Staff Scheduling Supported Nursing Home Features Billing & Invoicing Supported Charting Supported Electronic Signature Supported Incident Management Supported Meal / Nutrition Management Supported Medication Tracking Supported Patient Intake Supported Referral Management Supported Scheduling Supported
Integrations No info available.	Integrations No info available.
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