Spectrum TeleTrack

Spectrum TeleTrack

Spectrum Voice Technologies
1.0 out of 5 stars
VisitManager

VisitManager

CellTrak Technologies
Spectrum TeleTrack VisitManager

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Spectrum TeleTrack:

About

Spectrum TeleTrack is a Cloud Based Home Care Scheduling, Tracking, Billing, and Management System that allows you to focus on growing your business. Our Customer Service Team is the best in the business. We offer a combination of hands on field and technical experience that is truly unique. No Home Care Software has a higher customer satisfaction rate. For 20+ years TeleTrack end users have enjoyed the ability to virtualize their Agency’s business operations. The combination of User-Friendly Admin Screens, Caregiver Portals, Family Portals, Smartphone Apps, and Integrated Texting, provides staff the ability to manage the business from anywhere. The intuitive nature of Spectrum TeleTrack coupled with our Team of Experts will allow you to achieve immediate improvements. We will streamline your business in a fashion that will increase revenue, lower overhead costs, and maximize your Agency’s profitability.
VisitManager:

About

Leaders at thousands of home care, hospice and community care agency locations provide CellTrak VisitManager to their aides and volunteers. They know they can rely on a solution that is already used to manage the delivery of care in over one million visits each week. The VisitManager app is part of a complete, flexible solution. Caregivers in the field automatically receive up-to-themoment client information, schedules, and client-specific service plans. They quickly and easily document the delivery of services at the point-of-care, appreciate the automation of time and mileage reporting and other paperwork, and like the ease and safety of its communication and location awareness capabilities on their mobile device. Using a web browser, office staff gain unprecedented visibility into what is happening in the field via real-time alerts and the ability to see where each caregiver is relative to each client. They enjoy the time savings, reduced hassle, and elimination of paperwork.
Spectrum TeleTrack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
VisitManager:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Spectrum TeleTrack:

Audience

Home care agencies searching for a complete Home Health Care platform
VisitManager:

Audience

Healthcare providers seeking a solution to make delivering care and services in homes and the community more efficient
Spectrum TeleTrack:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
VisitManager:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Spectrum TeleTrack:

API

Offers API Not Supported
VisitManager:

API

Offers API Not Supported
Spectrum TeleTrack:

Screenshots and Videos

VisitManager:

Screenshots and Videos

Spectrum TeleTrack:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
VisitManager:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Spectrum TeleTrack:

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
VisitManager:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Spectrum TeleTrack:

Pros & Cons from Real Users

Pros

  • Nothing, I don't have anything to say good about this product nor company, I would not recommend the service at all.

Cons

  • Poor very poor, by far the worse company to work with, I would not recommend this company unless you like Walmart and McDonald customer service. The owner of the company Fred shows very poor leadership skills and customer services, my company was billed incorrectly several times when I called to question the matter, I was told that no errors were found and after review they found errors where I was over billed. I called in regarding the billing matters several times. Another rep was equally as rude and unprofessional as Fred. Both had to call me back after review of my billing and tell me they were incorrect, and they indeed did find an issue. While discussing my issue both parties cut me off did not listen and continued to talk over me. Fred the owner even told me he was no longer going to allow me to have service and hung up on me. After researching the issue he called back and said he wanted to earn my service back and apology for the way the way he was on the phone with me, I listened to him and began to discuss my issue again and he then cut me off again and told me he wishes me the best of luck you can't make everyone happy has if me being displeased wasn't due to the disrespect, and rudeness along with several billing errors that was found. He told me how much of a credit I would be getting back and that he did also see where I called in. Fred told me that I emailed the company to stop a particular feature and I've never emailed the company, he kept telling me I did.
Spectrum TeleTrack:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
VisitManager:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Spectrum TeleTrack:

Company Information

Spectrum Voice Technologies
Founded: 1986
United States
www.spectrumvoice.com
VisitManager:

Company Information

CellTrak Technologies
www.celltrak.com/hubfs/Website_Files/ResourcesPdfs/VM_2016.pdf
Spectrum TeleTrack:

Alternatives

VisitManager:

Alternatives

AdaCare

AdaCare

Neurosoftware
4.9 out of 5 stars
Spectrum TeleTrack:
VisitManager:
Spectrum TeleTrack:
VisitManager:
Daffodil Home Care Software

Daffodil Home Care Software

Daffodil Software
Spectrum TeleTrack:
CareLineLive

CareLineLive

4.7 out of 5 stars
VisitManager:
Space Homecare

Space Homecare

Rits Software
Spectrum TeleTrack:
VisitManager:
Spectrum TeleTrack:

Categories

Home Care Supported
Home Health Care Supported
VisitManager:

Categories

Home Health Care Supported
Spectrum TeleTrack:

Home Health Care Features

Billing & Invoicing Not Supported
Charting Not Supported
Electronic Signature Not Supported
Employee Tracking Supported
Medication Database Not Supported
Patient Intake Not Supported
Scheduling Not Supported
Time / Task Reporting Supported

Home Care Features

Billing & Invoicing Not Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Not Supported
Insurance Management Not Supported
Payroll Management Not Supported
Scheduling Not Supported
Visit Verification Supported
VisitManager:

Home Health Care Features

Billing & Invoicing Not Supported
Charting Not Supported
Electronic Signature Not Supported
Employee Tracking Not Supported
Medication Database Supported
Patient Intake Supported
Scheduling Supported
Time / Task Reporting Supported
Spectrum TeleTrack:

Integrations

No info available.
VisitManager:

Integrations

No info available.
Spectrum TeleTrack:
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Claim Spectrum TeleTrack and update features and information
VisitManager:
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Claim VisitManager and update features and information