Spectrum TeleTrack vs. TeleTracker Comparison


Spectrum TeleTrack Spectrum Voice Technologies	TeleTracker	+	+
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About Spectrum TeleTrack is a Cloud Based Home Care Scheduling, Tracking, Billing, and Management System that allows you to focus on growing your business. Our Customer Service Team is the best in the business. We offer a combination of hands on field and technical experience that is truly unique. No Home Care Software has a higher customer satisfaction rate. For 20+ years TeleTrack end users have enjoyed the ability to virtualize their Agency’s business operations. The combination of User-Friendly Admin Screens, Caregiver Portals, Family Portals, Smartphone Apps, and Integrated Texting, provides staff the ability to manage the business from anywhere. The intuitive nature of Spectrum TeleTrack coupled with our Team of Experts will allow you to achieve immediate improvements. We will streamline your business in a fashion that will increase revenue, lower overhead costs, and maximize your Agency’s profitability.	About TeleTracker Online gives retailers the tools to effectively. Track Inventory, track Employee Hours. Track and calculate sales commissions. Track and Auto Reconcile your service provider commissions. Manage customer relationships with our CRM feature. Auto create task lists for your salespeople. Generate real-time up-to-the-minute business reports. Interface with all major cellular providers. Training and Support. TeleTracker Online is the only POS software company that provides. Free unlimited training - one-on-one and in-house. Free online training materials for your convenience. Free custom made training materials. Free unlimited support. For more than two decades, TeleTracker has combined technological advancements with the industry's best technical support and training team, making TeleTracker the point-of-sale solution people trust.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Home care agencies searching for a complete Home Health Care platform	Audience Retailers and businesses searching for a solution to manage their sales and every day operations
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Nothing, I don't have anything to say good about this product nor company, I would not recommend the service at all. Cons Poor very poor, by far the worse company to work with, I would not recommend this company unless you like Walmart and McDonald customer service. The owner of the company Fred shows very poor leadership skills and customer services, my company was billed incorrectly several times when I called to question the matter, I was told that no errors were found and after review they found errors where I was over billed. I called in regarding the billing matters several times. Another rep was equally as rude and unprofessional as Fred. Both had to call me back after review of my billing and tell me they were incorrect, and they indeed did find an issue. While discussing my issue both parties cut me off did not listen and continued to talk over me. Fred the owner even told me he was no longer going to allow me to have service and hung up on me. After researching the issue he called back and said he wanted to earn my service back and apology for the way the way he was on the phone with me, I listened to him and began to discuss my issue again and he then cut me off again and told me he wishes me the best of luck you can't make everyone happy has if me being displeased wasn't due to the disrespect, and rudeness along with several billing errors that was found. He told me how much of a credit I would be getting back and that he did also see where I called in. Fred told me that I emailed the company to stop a particular feature and I've never emailed the company, he kept telling me I did.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Spectrum Voice Technologies Founded: 1986 United States www.spectrumvoice.com	Company Information TeleTracker United States www.teletracker.com
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CareAcademy View All	Spectrum TeleTrack Spectrum Voice Technologies View All
Categories Home Care Supported Home Health Care Supported	Categories Point of Sale Supported Retail Management Supported
Show More Features Home Care Features Billing & Invoicing Not Supported Care Plan Management Supported Caregiver Management Supported Client Management Supported Field Communication Not Supported Insurance Management Not Supported Payroll Management Not Supported Scheduling Not Supported Visit Verification Supported Home Health Care Features Billing & Invoicing Not Supported Charting Not Supported Electronic Signature Not Supported Employee Tracking Supported Medication Database Not Supported Patient Intake Not Supported Scheduling Not Supported Time / Task Reporting Supported	Show More Features Point of Sale Features Barcode Scanning Not Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Not Supported eCommerce Integration Not Supported Electronic Signature Supported Gift Card Management Not Supported Loyalty Program Not Supported Multi-Location Supported Restaurant POS Not Supported Retail POS Supported Returns Management Supported Retail Management Features Commission Management Supported CRM Supported eCommerce Not Supported Email Marketing Supported Employee Management Supported Loyalty Program Supported Mail Order Supported Merchandise Management Supported Multi-Location Not Supported Order Management Supported Purchase Order Management Supported Reporting/Analytics Supported Returns Management Not Supported
Integrations No info available.	Integrations No info available.
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