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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Experience management products by Sogolytics cater to enterprise-level organizations across all industries. The software is robust and can scale to accommodate organizations of all sizes and users with varying skill levels.

Audience

Customer experience and user experience departments and experts, service design consultants, customer journey mapping facilitators and coaches

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$299 per year/user
Free Version
Free Trial

Pricing

$13.30 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.9 / 5
support 4.8 / 5
Read all reviews

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 5.0 / 5
support 5.0 / 5
Read all reviews

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sogolytics
Founded: 2009
United States
www.sogolytics.com

Company Information

UXPressia
Founded: 2015
United States
uxpressia.com/

Alternatives

Alternatives

TeamSupport

TeamSupport

TeamSupport LLC
SurveyOL

SurveyOL

SurveyOL.com
SurveyOL

SurveyOL

SurveyOL.com

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

360 Degree Feedback Features

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

HR Analytics Features

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

SMS Survey Features

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Scheduled Messaging
Survey Builder
Template Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools Features

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Product Analytics Features

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

UX Features

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Integrations

Google Analytics
Slack
Airtable
Asana
Canva
Figma
HubSpot CRM
HubSpot Marketing Hub
Mailchimp
Marketo
Microsoft Dynamics 365
Microsoft Outlook
Mixpanel
Salesforce
ServiceNow
Workday HCM
Wufoo
X (Twitter)
Zapier
Zendesk

Integrations

Google Analytics
Slack
Airtable
Asana
Canva
Figma
HubSpot CRM
HubSpot Marketing Hub
Mailchimp
Marketo
Microsoft Dynamics 365
Microsoft Outlook
Mixpanel
Salesforce
ServiceNow
Workday HCM
Wufoo
X (Twitter)
Zapier
Zendesk
Claim UXPressia and update features and information
Claim UXPressia and update features and information