Snapstay

Snapstay

Snapstay OÜ
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About

Snapstay is a cloud-based hotel management platform for independent and boutique hotels. It combines reservation and room management, rate and availability controls, guest profiles, payment workflows, a direct booking engine, and distribution to connected booking channels. Teams can manage guest communications, review guest feedback, and monitor occupancy and property performance. Snapstay's AI assistant can answer operational questions and prepare changes to rates, offers, and availability for staff review before approval. Snapstay MCP connects external AI assistants to hotel data for one selected property through Streamable HTTP and OAuth. Its 12 tools cover bookings, guest profiles, rooms, room types, occupancy, performance metrics, property details, and reviews; guest-profile creation is the only write action, while the other tools read hotel data. The service supports lodging operators coordinating daily operations and online sales from one system.

About

Trusted by thousands of independent hoteliers around the world, innRoad is an award-winning feature-rich hotel management software designed to help hotel establishments save time, increase occupancy, boost revenue, and focus on guests. Easy to setup and use, innRoad's all-in-one hotel management software includes reservation management, a high-converting booking engine, channel management with connections to 100's of OTAs, credit-card processing, and revenue management tools. Users can easily monitor and optimize the hotel's performance metrics with daily performance reports and surge alerts. Plus, innRoad is known for their top-tier 24/7 customer support team and fee-free pricing. When switching to innRoad, customers report a boost in direct bookings, increased room revenue, and overall improved efficiency. A free data migration for both past and future reservations is included as well as a dedicated implementation advisor to get your property up and running in no time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Independent hotels, boutique hotels, and small hotel groups.

Audience

Property owners and managers of inns, hotels, campgrounds, resorts, BnBs, vacation rentals, lodges, pubcos..

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$60/org/month
$60 per organization per month. The plan includes properties, rooms, and team members. No setup fee or booking commission; Stripe payment-processing fees are separate.
Free Version Not Supported
Free Trial Not Supported

Pricing

$10/room/month
Starting at *$10 per room/per month our property management system is affordable and efficient. Our dedicated team also works with clients to offer custom prices that work for you and your business.
*Minimum of $150 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • I can go online from all the devices I have tried and easily adjust stay details. This is essential when running an environment that is constantly changing.
  • I like that the software has a great tape chart, I don't have to do an audit every day and it pretty user friendly.
  • Really user friendly and customer support is great. We have quick turn around time for issues. Yay!
  • Easy to set up and use. Great property management, channel management, reservations and booking engine that integrates with our website.
  • Great customer service. Easy platform to manipulate. Can have all my resorts in the same platform. Links with OTA's.

Cons

  • There as some issues with adjusting room type as I am remodeling. However technical support does assist in that.
  • I don't like that the report section is not that great, it would be nice to have a few more options.
  • Some features and their location. Wish that would.
  • Would like improvement on session management so that I don't have to login several times per day.
  • Doesn't work perfect with Mac sometimes have to change settings a few times. Cannot update quotes.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Snapstay OÜ
Founded: 2025
Estonia
snapstay.ai

Company Information

innRoad
Founded: 2007
United States
www.innroad.com

Alternatives

Roomnexa

Roomnexa

Roomnexa Technologies Private Limited

Alternatives

ninexhoomie

ninexhoomie

Ninexfold Agency LLP
Venus Hotel Management Software

Venus Hotel Management Software

Fortran House Technologies
HotelFlexi

HotelFlexi

NovaX AI

Categories

Hotel Management Supported

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Airbnb Not Supported
Akia Not Supported
Booking.com Not Supported
Canary Digital Tipping Not Supported
Expedia Not Supported
Model Context Protocol (MCP) Supported
Stripe Supported
Tripadvisor Not Supported
Vrbo Not Supported
Whistle Messaging Not Supported

Integrations

Airbnb Supported
Akia Supported
Booking.com Supported
Canary Digital Tipping Supported
Expedia Supported
Model Context Protocol (MCP) Not Supported
Stripe Not Supported
Tripadvisor Supported
Vrbo Supported
Whistle Messaging Supported
Claim Snapstay and update features and information
Claim Snapstay and update features and information
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Claim innRoad and update features and information