Una by PolydomPolydom Inc.
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Related Products
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About
Smily is a comprehensive vacation rental management software designed to streamline operations for property managers and owners. It offers features such as a Channel Manager for maximum visibility and prevention of overbookings, a customizable Direct Booking Website to optimize direct reservations, and a Property Management System (PMS) to centralize all property data. Additionally, Smily provides a Unified Inbox to manage all guest communications in one place, facilitating efficient and organized interactions. These tools collectively aim to enhance booking management, improve guest experiences, and increase overall operational efficiency for vacation rental businesses.
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About
Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support.
Key capabilities with real outcomes:
• 24/7 multilingual support (99 languages): Serve global guests without hiring more staff.
• Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails.
• PMS integration: Access real-time availability and reservation updates.
• Centralized property knowledge: Deliver accurate, consistent answers every time.
• Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations.
• Lead capture: Collect guest details to grow repeat bookings.
• Streamline operations, reduce OTA dependency, and elevate guest experience.
On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
European property managers
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Audience
Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
€285 per property per month
Free Version
Free Trial
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Pricing
$599
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSmily
Founded: 2010
France
www.smily.com
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Company InformationPolydom Inc.
Founded: 2024
United States
polydom.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Vacation Rental Features
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Reservations Features
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
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Integrations
Airbnb
Braintree
Chekin
Cognito Forms
Duve
Easyflow
Enso Connect
Fetch My Guest
Gmail
Google Drive
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Integrations
Airbnb
Braintree
Chekin
Cognito Forms
Duve
Easyflow
Enso Connect
Fetch My Guest
Gmail
Google Drive
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