Smartbis vs. UPgates Comparison


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About Smartbis Cashback is a white‑label loyalty platform that lets businesses of all sizes launch customized cashback and points programs under their brand. Core Features • Cashback & Points Rewards: Customers earn cashback or points with purchases and can redeem via vouchers, store credit, or share with friends . • Referral Bonuses: Built‑in referral system that grants automatic bonuses when customers refer others . • Marketing Automation: Segments users for targeted campaigns. Supports messaging via WhatsApp, email, and SMS — all without spamming . • Multi‑Platform Integration: Works with Shopify, Wix, e‑commerce, physical stores, franchises, and POS systems • Gamification: Tiered clubs (e.g., Bronze/Silver/Gold) with extra incentives for higher engagement • Voucher Automation: Automatically sends cashback vouchers after purchases for next‑order discounts • QR Codes & Surveys: Custom QR codes and satisfaction surveys, rewarding feedback.	About Upgates is a cloud ecommerce platform from the Czech Republic for building and running online stores. More than 4,300 merchants run on it, from first-time sellers to cross-border B2B wholesalers. Every plan includes all 168 functions and 100+ add-ons; plans differ only by limits. Bronze EUR 19/month (100 products), Silver EUR 49, Gold EUR 69 (5,000 products), Platinum EUR 139 (50,000 products), Exclusive from EUR 420 on a dedicated server. 30-day free trial. Built for cross-border EU selling: multiple languages, currencies and domains from one administration, EU One Stop Shop VAT and VIES validation for B2B. Features: catalog and variant management, order processing with invoices, stock automation, loyalty points and vouchers, B2B price lists, a POS module, abandoned carts, ratings and reviews, SEO tools, and a design editor with full template HTML/CSS/JS access. 300+ add-ons incl. Packeta, PPL, DPD, GLS, Pohoda, Money S3, Abra, Amazon, Allegro, Heureka, plus a REST API.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Physical and online stores looking for simple, automated loyalty solutions.	Audience Online retailers and wholesalers in the Czech Republic, Slovakia and the wider EU: first-time sellers and dropshippers, established B2C stores, B2B wholesalers needing hidden prices and wholesale price lists, brands running several stores or country domains from one administration, and retailers combining an online store with a physical shop through POS.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $19.90/month Free Version Not Supported Free Trial Supported	Pricing €19 per month All plans include all 168 platform functions and 100+ add-ons; plans differ only by limits. Prices exclude VAT; annual billing is 10% cheaper. Bronze - EUR 19/month: 100 products, 1 language, 3 admin users Silver - EUR 49/month: 1,000 products, 2 languages Gold - EUR 69/month: 5,000 products, 5 languages, unlimited admin users Platinum - EUR 139/month: 50,000 products, unlimited languages Exclusive - from EUR 420/month: dedicated server, account manager, tailored limits 30-day free trial on every plan, no commitment. Optional extras: Client API from EUR 5/month, additional domains (Multidomain/Multistore) from EUR 14.5/domain, automated product imports from EUR 15/month. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Smartbis Founded: 2006 Brazil smartbis.com	Company Information UPgates Founded: 2009 Czech Republic www.upgates.com
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Categories Customer Loyalty Supported	Categories eCommerce Supported Upgates covers storefront and back office in one subscription: catalog with bulk editing, imports and unlimited variants, a graphical product configurator, multi-step checkout with abandoned-cart tracking, orders with invoices and credit notes, stock limits and back-in-stock alerts, loyalty points, vouchers and promotions, ratings and reviews, and SEO with sitemap, robots.txt and redirects. What sets it apart is that all 168 functions and 100+ add-ons are in every plan from EUR 19/month, so merchants are never pushed up a tier to unlock a feature. Tiers differ only by limits. Built for cross-border EU selling: several languages, currencies and domains from one administration, each with its own carriers, payments and pricing, plus EU One Stop Shop VAT and VIES validation. B2B gets hidden prices, wholesale price lists and VAT-free invoicing; a POS module links in-store sales. Stores are designed visually or by editing template HTML, CSS and JS, and extended via 300+ add-ons or a REST API.
Show More Features Customer Loyalty Features Corporate Memberships Not Supported CRM Not Supported Customer Activity Tracking Supported Discount Management Not Supported Gift Card System Supported Loyalty Card System Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported	Show More Features eCommerce Features Catalog Management Supported Channel Management Supported CRM Supported Customer Accounts Supported Data Security Supported Email Marketing Supported Inventory Management Supported Kitting Supported Loyalty Program Supported Mobile Access Supported Multi-Store Management Supported Order Management Supported Product Configurator Supported Promotions Management Supported Returns Management Supported Reviews Management Supported SEO Management Supported Shopping Cart Supported Templates Supported
Integrations ABRA Gen Not Supported Allegro Not Supported Amazon Not Supported Apple Pay Not Supported DPD Not Supported DeepL Not Supported Facebook Ads Not Supported FedEx Ship Manager Not Supported Google Ads Not Supported Google Analytics Not Supported Google Merchant Center Not Supported Google Pay Not Supported Luigi's Box Not Supported Mergado Not Supported Orchesty Not Supported QuarticON Not Supported Seznam.cz Not Supported Shopify Supported WisePorter Not Supported Wix Supported Show More Integrations View All 3 Integrations	Integrations ABRA Gen Supported Allegro Supported Amazon Supported Apple Pay Supported DPD Supported DeepL Supported Facebook Ads Supported FedEx Ship Manager Supported Google Ads Supported Google Analytics Supported Google Merchant Center Supported Google Pay Supported Luigi's Box Supported Mergado Supported Orchesty Supported QuarticON Supported Seznam.cz Supported Shopify Not Supported WisePorter Supported Wix Not Supported Show More Integrations View All 21 Integrations
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