Silverware vs. Tillpoint Comparison


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About Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.		About Tillpoint is the multi-award-winning EPOS system capable of running your entire business. Its innovative modular design allows users to easily manage all areas of operation, including the POS, Inventory, Staff and Accounting. Tillpoint currently has over 25 modules, all of which are included in the subscription plans, resulting in a complete, centralised, and cost-effective all-in-one solution. The cloud-based system was developed with scalability in mind and is suitable for all sized businesses across a range of industries, particularly hospitality, retail and services. Multi-store businesses, such as chains or franchises, will have access to the hierarchy feature, which allows businesses to easily manage and control simple to complex organisational business structures with accompanying access privileges. Support and training are included as part of the subscription, as well as free lifetime software updates and full access to all future features and modules.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.		Audience Retail, Hospitality & Restaurants
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $49.00/month Free Version Not Supported Free Trial Not Supported		Pricing $29/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.1 / 5 ease 4.4 / 5 features 4.2 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me. I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems. I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports. All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on. The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff. Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget. User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.		Pros & Cons from Real Users Pros -Does my tables, staff, sales and accounting -Great support from their team -Easy to use 1) Lots of options and features - much more than other POS that we looked at. 2) Super helpful support! -easy to use -manages tables and reservations -does my accounting -tracks staff hours with timesheet Cons -Takes a little while to set everything up and no POS on back office 1) Required a little time to adjust to work the way we needed it to. It's perfect now! -lots of options means it takes a little while to learn where everything is
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Silverware Founded: 1992 Canada www.silverwarepos.com		Company Information Tillpoint Founded: 2012 United Kingdom www.tillpoint.com
Alternatives Arryved		Alternatives Loyverse POS Loyverse
Squirrel POS Squirrel Systems		TouchBistro
Union POS Union		OVVI POS OVVI
PAR PAR Technology		Toast POS Toast, Inc.
Crunchtime View All		eHopper View All
Categories Food Service Analytics Supported Point of Sale Supported Restaurant Data Analytics Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported		Categories Accounting Supported Bar POS Supported Billing and Invoicing Supported Customer Loyalty Supported General Ledger Supported Global Payroll Supported Inventory Management Supported Payroll Supported Point of Sale Supported Reporting Supported Restaurant Accounting Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported Retail POS Systems Supported Time Clock Supported
Point of Sale Features Barcode Scanning Not Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Not Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Not Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported		Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported Show More Features Accounting Features Accounts Payable Supported Accounts Receivable Supported Bank Reconciliation Not Supported Billing & Invoicing Supported Cash Management Supported CPA Firms Not Supported Cryptocurrency Support Not Supported Expense Tracking Supported Fixed Asset Management Supported Fund Accounting Not Supported General Ledger Supported Government Not Supported Multi-Currency Supported Nonprofits Not Supported Payroll Management Supported Project Accounting Not Supported Purchase Orders Supported Tax Management Supported Bar POS Features Cash Drawer Management Supported Employee Management Supported Gift Card Management Supported Inventory Control Supported Loyalty Program Supported Separate Checks Supported Split Checks Supported Tips Management Supported Billing and Invoicing Features Billing Portal Not Supported Contact Database Not Supported Contingency Billing Not Supported Customer Portal Supported Customizable Invoices Not Supported Dunning Management Not Supported Hourly Billing Supported Invoice History Supported Mobile Payments Not Supported Multi-Currency Supported Online Invoicing Supported Online Payments Not Supported Payment Processing Not Supported Project Billing Not Supported Recurring/Subscription Billing Not Supported Service Ticket Billing Not Supported Tax Calculator Supported Customer Loyalty Features Corporate Memberships Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Not Supported Inventory Optimization Not Supported Kitting Not Supported Manufacturing Inventory Management Not Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Supported Payroll Features 401(k) Tracking Not Supported Attendance Management Supported Benefits Management Supported Check Printing Not Supported Compensation Management Supported Deductions Management Supported Direct Deposit Not Supported Multi-Country Supported Multi-State Supported Reporting/Analytics Supported Self Service Portal Not Supported Tax Compliance Supported Vacation / Leave Tracking Not Supported W-2 and 1099 Preparation Not Supported Wage Garnishment Not Supported Reporting Features Customizable Dashboard Supported Data Source Connectors Not Supported Drag & Drop Not Supported Drill Down Not Supported Email Reports Not Supported Financial Reports Supported Forecasting Not Supported Marketing Reports Supported OLAP Not Supported Report Export Supported Sales Reports Supported Scheduled / Automated Reports Not Supported Retail POS Systems Features Barcode Scanning Supported Commission Management Supported Discount Management Supported eCommerce Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Support Supported Pricing Management Supported Returns Tracking Supported Sales Tracking Supported Touch Screen Supported Time Clock Features Biometric Recognition Not Supported Hourly Employee Tracking Supported Messaging Supported Mobile Access Supported Online Punch Card Not Supported Payroll Management Supported Punch card Supported Reporting/Analytics Supported Salaried Employee Tracking Supported Sick Leave Tracking Supported Vacation / Leave Tracking Supported Workstation Tracking Not Supported
Integrations 7shifts Supported Access Procure Wizard Supported Ameego Supported Atlas Direct Tips Supported COGS-Well Supported Crave Supported Flipdish Supported Givex Supported HubWorks Retail Task Management System Supported Incentivio Supported Maestro PMS Supported MarketMan Supported Mirada XD Supported Navi Supported SevenRooms Supported Shogo Supported ValueLink Appraisal Management Supported Womply Not Supported Xero Not Supported Zip Forecasting Supported Show More Integrations View All 28 Integrations		Integrations 7shifts Not Supported Access Procure Wizard Not Supported Ameego Not Supported Atlas Direct Tips Not Supported COGS-Well Not Supported Crave Not Supported Flipdish Not Supported Givex Not Supported HubWorks Retail Task Management System Not Supported Incentivio Not Supported Maestro PMS Not Supported MarketMan Not Supported Mirada XD Not Supported Navi Not Supported SevenRooms Not Supported Shogo Not Supported ValueLink Appraisal Management Not Supported Womply Supported Xero Supported Zip Forecasting Not Supported Show More Integrations View All 7 Integrations
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