Silverware vs. TISSL Comparison


Silverware	TISSL	+	+
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About Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.		About Through powerful EPOS software, market-leading integrations, and top-quality technical support, TISSL provides an all-around hospitality management solution, that serves as the technical heartbeat for each venue. With 20 years of experience helping hospitality businesses across the globe, TISSL has developed a solution driven by customer needs, allowing you to provide the best possible service. A cloud-based solution that allows you to re-use your existing devices. A flexible licensing solution that allows as many sites and devices as you want with no additional cost. Scale up and manage your multi-site business from one HUB, anywhere. A great EPOS solution that adapts to your specific regional requirements. Have full access to our in-house support team 365 days per year who are there to help you long after the initial sale. Choose from hardware packages for a speedy installation or a bespoke solution built specifically for your business needs.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.		Audience Hospitality and retail businesses interested in a solution to manage payments, reservations, and delivery processes
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $49.00/month Free Version Not Supported Free Trial Not Supported		Pricing $55.81 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.1 / 5 ease 4.4 / 5 features 4.2 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews		Reviews/Ratings Overall 1.0 / 5 ease 4.0 / 5 features 2.0 / 5 design 4.0 / 5 support 1.0 / 5 Read all reviews
Pros from Real Users Pros They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me. I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems. I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports. All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on. The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff. Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget. User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.		Pros & Cons from Real Users Pros Simple user interface and user experience, hardware agnostic, cloud-based and cost effective pricing. Cons Incorrect figures. Lack of accountability from tissl team. Lack of features. False promises.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Silverware Founded: 1992 Canada www.silverwarepos.com		Company Information TISSL United States www.tissl.co.uk
Alternatives Arryved		Alternatives DSTnet
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Union POS Union		Ordyx
PAR PAR Technology		RMS POS RMS
Crunchtime View All		3S POS View All
Categories Food Service Analytics Supported Point of Sale Supported Restaurant Data Analytics Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported		Categories Bar POS Supported Hospitality Property Management Supported Hotel Management Supported Point of Sale Supported Restaurant Management Supported Restaurant POS Supported Retail POS Systems Supported
Point of Sale Features Barcode Scanning Not Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Not Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Not Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported
Integrations Flipdish Supported SevenRooms Supported Aqilla Not Supported Givex Supported HubWorks Retail Task Management System Supported INTELITY Supported Maestro PMS Supported MarketMan Supported Mirada XD Supported Navi Supported OpenTable Not Supported Opera Not Supported Push Operations Supported Shogo Supported Twilio Supported Venga Supported WISK Supported WebRezPro Supported Yellow Dog Inventory Supported eCard Systems Supported Show More Integrations View All 28 Integrations		Integrations Flipdish Supported SevenRooms Supported Aqilla Supported Givex Not Supported HubWorks Retail Task Management System Not Supported INTELITY Not Supported Maestro PMS Not Supported MarketMan Not Supported Mirada XD Not Supported Navi Not Supported OpenTable Supported Opera Supported Push Operations Not Supported Shogo Not Supported Twilio Not Supported Venga Not Supported WISK Not Supported WebRezPro Not Supported Yellow Dog Inventory Not Supported eCard Systems Not Supported Show More Integrations View All 15 Integrations
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