Silverware vs. Squirrel POS Comparison


Silverware	Squirrel POS Squirrel Systems	+	+
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About Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.		About From contactless tableside ordering and payments to curbside pickup and delivery, reimagine your business with Squirrel POS. We were the first to build on an open architecture, the first to meet the challenge of EMV compliance, and the first point-of-sale that enabled customers to bring iOS, Android, or Windows devices onto the floor. Increase table turns and check size with mobile point-of-sale. Increase sales with online ordering with takeout, curbside pick-up, and delivery options. Let guests order and pay how they want for speed and convenience. Squirrel 11 powers some of the largest and most sophisticated hospitality businesses around.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.		Audience Businesses searching for a solution to improve their services and increase sales
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $49.00/month Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.1 / 5 ease 4.4 / 5 features 4.2 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me. I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems. I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports. All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on. The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff. Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget. User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.		Pros & Cons from Real Users Pros I used this program for over 2 years while working at O'Charley's. It was easy to use. Easy to navigate and very rarely crashed. I was able to do all transactions fairly quickly and I liked how easy it was to put certain people on checks. Cons Not much actually. It was just a very simple program. Could be a little more modern looking?
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Silverware Founded: 1992 Canada www.silverwarepos.com		Company Information Squirrel Systems Founded: 1984 Canada www.squirrelsystems.com
Alternatives Arryved		Alternatives Heartland Restaurant Heartland Payment Systems
Squirrel POS Squirrel Systems		Auphan Dining Auphan Software
Union POS Union		Restaurant Manager
Crunchtime		Aldelo Express POS Aldelo
PAR PAR Technology View All		Solutions 4 Delivery View All
Categories Food Service Analytics Point of Sale Restaurant Data Analytics Restaurant Inventory Management Restaurant Management Restaurant POS		Categories Restaurant Inventory Management Restaurant Management Restaurant POS
Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management Restaurant POS Features Delivery Management Gift Card Management Inventory Management Loyalty Program Mobile Access Online Ordering Order Management Reporting/Analytics Separate Checks Split Checks Table Management Tips Management Show More Features Point of Sale Features Barcode Scanning Commission Management Cryptocurrency Support Customer Account Profiles Discount Management eCommerce Integration Electronic Signature Gift Card Management Loyalty Program Multi-Location Restaurant POS Retail POS Returns Management		Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management Restaurant POS Features Delivery Management Gift Card Management Inventory Management Loyalty Program Mobile Access Online Ordering Order Management Reporting/Analytics Separate Checks Split Checks Table Management Tips Management
Integrations Ameego WebRezPro Yellow Dog Inventory Access Procure Wizard Atlas Direct Tips Craftable Crunchtime Flipdish FreedomPay HubWorks Retail Task Management System INTELITY Incentivio Maestro PMS MarketMan Moneris OPERA Cloud PMS ResEasy WISK Zip Forecasting xDine Show More Integrations View All 28 Integrations		Integrations Ameego WebRezPro Yellow Dog Inventory Access Procure Wizard Atlas Direct Tips Craftable Crunchtime Flipdish FreedomPay HubWorks Retail Task Management System INTELITY Incentivio Maestro PMS MarketMan Moneris OPERA Cloud PMS ResEasy WISK Zip Forecasting xDine Show More Integrations View All 19 Integrations
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