Silverware vs. Squirrel POS Comparison


Silverware	Squirrel POS Squirrel Systems	+	+
Visit Website	Learn More Update Features	Add To Compare	Add To Compare



About Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.		About From contactless tableside ordering and payments to curbside pickup and delivery, reimagine your business with Squirrel POS. We were the first to build on an open architecture, the first to meet the challenge of EMV compliance, and the first point-of-sale that enabled customers to bring iOS, Android, or Windows devices onto the floor. Increase table turns and check size with mobile point-of-sale. Increase sales with online ordering with takeout, curbside pick-up, and delivery options. Let guests order and pay how they want for speed and convenience. Squirrel 11 powers some of the largest and most sophisticated hospitality businesses around.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.		Audience Businesses searching for a solution to improve their services and increase sales
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $49.00/month Free Version Not Supported Free Trial Not Supported		Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.1 / 5 ease 4.4 / 5 features 4.2 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me. I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems. I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports. All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on. The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff. Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget. User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.		Pros & Cons from Real Users Pros I used this program for over 2 years while working at O'Charley's. It was easy to use. Easy to navigate and very rarely crashed. I was able to do all transactions fairly quickly and I liked how easy it was to put certain people on checks. Cons Not much actually. It was just a very simple program. Could be a little more modern looking?
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Silverware Founded: 1992 Canada www.silverwarepos.com		Company Information Squirrel Systems Founded: 1984 Canada www.squirrelsystems.com
Alternatives Arryved		Alternatives Heartland Restaurant Heartland Payment Systems
Squirrel POS Squirrel Systems		Auphan Dining Auphan Software
Union POS Union		Restaurant Manager
Crunchtime		Aldelo Express POS Aldelo
PAR PAR Technology View All		Solutions 4 Delivery View All
Categories Food Service Analytics Supported Point of Sale Supported Restaurant Data Analytics Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported		Categories Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported
Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Not Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported Show More Features Point of Sale Features Barcode Scanning Not Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Not Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported		Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Supported Point of Sale (POS) Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Restaurant POS Features Delivery Management Supported Gift Card Management Supported Inventory Management Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Supported Reporting/Analytics Supported Separate Checks Supported Split Checks Supported Table Management Supported Tips Management Supported
Integrations Ameego Supported WebRezPro Supported Yellow Dog Inventory Supported Access Procure Wizard Supported Atlas Direct Tips Supported Craftable Supported Crunchtime Kitchen Not Supported DataCandy Not Supported Flipdish Supported FreedomPay Not Supported HubWorks Retail Task Management System Supported Maestro PMS Supported Mirada XD Supported Moneris Not Supported OpenTable Not Supported Shift4 Not Supported Tacit Not Supported Venga Supported WISK Supported xDine Not Supported Show More Integrations View All 28 Integrations		Integrations Ameego Supported WebRezPro Supported Yellow Dog Inventory Supported Access Procure Wizard Not Supported Atlas Direct Tips Not Supported Craftable Not Supported Crunchtime Kitchen Supported DataCandy Supported Flipdish Not Supported FreedomPay Supported HubWorks Retail Task Management System Not Supported Maestro PMS Not Supported Mirada XD Not Supported Moneris Supported OpenTable Supported Shift4 Supported Tacit Supported Venga Not Supported WISK Not Supported xDine Supported Show More Integrations View All 19 Integrations
		Claim Squirrel POS and update features and information Claim Squirrel POS and update features and information