SigView

SigView

Sigmoid
eGain Analytics

eGain Analytics

eGain Corporation
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About

Get access to granular data for effortless slice & dice on billions of rows, and ensure real-time reporting in seconds! Sigview is a plug-n-play real-time data analytics tool by Sigmoid to carry exploratory data analysis. Custom built on Apache Spark, Sigview is capable of drilling down into massive data sets within a few seconds. Used by around 30k users across the globe to analyze billions of ad impressions, Sigview is designed to give real-time access to your Programmatic and non-programmatic data by analyzing enormous data sets while creating real-time reports. Whether it is optimizing your ad campaigns or discovering new inventory or generating revenue opportunities with changing times, Sigview is your go-to platform for all your reporting needs. Connects to multiple data sources like DFP, Pixel Servers, Audience and viewability partners to ingest data in any format and location maintaining data latency of less than 15 minutes.

About

eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a one-stop analytics solution for all their advertising data

Audience

Customer engagement platform for enterprises

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Sigmoid
Founded: 2013
United States
www.sigmoid.com/solutions/sigview/

Company Information

eGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/

Alternatives

Alternatives

Amazon EMR

Amazon EMR

Amazon
Bizintel360

Bizintel360

Bizdata

Categories

Big Data Supported

Categories

Digital Analytics Supported

Big Data Features

Collaboration Supported
Data Blends Not Supported
Data Cleansing Supported
Data Mining Not Supported
Data Visualization Supported
Data Warehousing Not Supported
High Volume Processing Supported
No-Code Sandbox Not Supported
Predictive Analytics Not Supported
Templates Not Supported

Integrations

Talkdesk Not Supported

Integrations

Talkdesk Supported
Claim SigView and update features and information
Claim SigView and update features and information
Claim eGain Analytics and update features and information
Claim eGain Analytics and update features and information