Tia

Tia

TIA Reviews Pte. Ltd.
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About

The leading online shopping platform in Southeast Asia, Taiwan, and Brazil. It offers a convenient and seamless shopping experience to users who are looking to shop anytime, anywhere. With strong payment and logistical support, Shopee provides all users with a safe and secure online shopping environment. But that’s not all! Experience risk-free shopping with Shopee Guarantee - get the items you ordered or get your money back! Before buying an item, be sure to view product ratings and reviews from other users to make informed purchase decisions. Track all your orders from payment to delivery with Shopee’s up-to-date shipping information. And filter for items with the Lowest Price Guaranteed tags -- our guarantee that you won’t be able to find the item at a lower price from other online platforms. If you do, let us know and you’ll be rewarded with bonus Shopee Coins!

About

Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone who wants to buy or sell products online

Audience

E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Shopee
Founded: 2015
Singapore
shopee.com

Company Information

TIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com

Alternatives

Alternatives

Lazada

Lazada

Alibaba Group
Zyene Reviews

Zyene Reviews

Zyene, Inc.
Zetpy

Zetpy

Zetpy.com
3.0 out of 5 stars
SmartCustomer

SmartCustomer

5.0 out of 5 stars

Categories

B2C Marketplaces Supported
Marketplace Supported

Categories

Integrations

Buythefans Supported
ChatDaddy Supported
Clienk Supported
Cymbio Supported
Degpeg Supported
Detrack Supported
DooPage Supported
EasyParcel Supported
Eunimart Supported
GROOMINSTA Supported
JiFeng WMS Supported
Lazada Not Supported
Nexscope Supported
PriceRest Supported
SMM Heaven Supported
Safe SMM Supported
Shopee Not Supported
Split Dragon Supported
TikTok Shop Not Supported

Integrations

Buythefans Not Supported
ChatDaddy Not Supported
Clienk Not Supported
Cymbio Not Supported
Degpeg Not Supported
Detrack Not Supported
DooPage Not Supported
EasyParcel Not Supported
Eunimart Not Supported
GROOMINSTA Not Supported
JiFeng WMS Not Supported
Lazada Supported
Nexscope Not Supported
PriceRest Not Supported
SMM Heaven Not Supported
Safe SMM Not Supported
Shopee Supported
Split Dragon Not Supported
TikTok Shop Supported
Claim Shopee and update features and information
Claim Shopee and update features and information
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Claim Tia and update features and information