ServiceNetwork

ServiceNetwork

ServiceCentral
Toveta

Toveta

Wise Monks
ServiceNetwork Toveta

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ServiceNetwork:

About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.
Toveta:

About

Toveta is aftercare and defect management software for residential developers. It helps customer care teams manage service after homes are handed over, from the homeowner's report to case closure. Homeowners report defects with photos and a pin on the floor plan, follow progress, find documents and message the developer's team. Staff review reports, set deadlines, assign work to internal teams or external contractors and coordinate visits. Contractors see their assigned work and submit completion evidence; the developer's team then closes the case or returns it for more work. Defect records, documents and conversations stay with the home, so context survives across developments and staff changes. Toveta includes a branded homeowner portal, separate work areas for care teams and contractors, and a metrics dashboard. Pricing is per active home, with no extra charge per staff member, homeowner or contractor.
ServiceNetwork:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Toveta:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ServiceNetwork:

Audience

Networking contractors looking for a software solution to deliver better third-party services
Toveta:

Audience

Residential developers and their customer care, warranty and aftercare teams.
ServiceNetwork:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Toveta:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ServiceNetwork:

API

Offers API Supported
Toveta:

API

Offers API Not Supported
ServiceNetwork:

Screenshots and Videos

Toveta:

Screenshots and Videos

No images available
ServiceNetwork:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Toveta:

Pricing

€149/month
Pricing is based on active homes, with no additional charge per staff member, homeowner, or contractor.
Free Version Not Supported
Free Trial Not Supported
ServiceNetwork:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Toveta:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceNetwork:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Toveta:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
ServiceNetwork:

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/
Toveta:

Company Information

Wise Monks
Founded: 2008
Lithuania
toveta.app/
ServiceNetwork:

Alternatives

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Alternatives

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ServiceNetwork:

Categories

Toveta:

Categories

ServiceNetwork:

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported
ServiceNetwork:

Integrations

No info available.
Toveta:

Integrations

No info available.
ServiceNetwork:
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