ServiceNetwork

ServiceNetwork

ServiceCentral
+
+

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About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

About

Digital Security Concepts Inc. was founded in 1987 with the objective of providing fast, easy and secure solutions for managers. That is when we created TourTrax. We specialize in providing solutions used by management and staff in various sectors to ensure proof of presence, time & attendance tracking, digital forms with instant tracking, manage and monitor internal & external mobile devices and improves team communication. Our customers include a broad spectrum of Facility Management and Security departments in Institutional, Industrial and Commercial and Municipal environments and some of the North America’s largest Hotels and Casinos. Internationally and through our network of authorized reseller partners, our clients include Government agencies, Transit Authorities, Property Management, and Security Contractors.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Networking contractors looking for a software solution to deliver better third-party services

Audience

Companies of all sizes looking for a powerful Compliance solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Company Information

TourTrax
Founded: 1987
Canada
www.tourtrax.com

Alternatives

Alternatives

StaffTrax

StaffTrax

nFocus Solutions
WinTeam

WinTeam

TEAM Software by WorkWave

Categories

Categories

Compliance Supported
Time & Attendance Supported

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Compliance Features

Archiving & Retention Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Not Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Not Supported
HIPAA Compliance Not Supported
Incident Management Not Supported
ISO Compliance Not Supported
OSHA Compliance Not Supported
Risk Management Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported
Version Control Supported
Workflow / Process Automation Not Supported

Integrations

No info available.

Integrations

No info available.
Claim ServiceNetwork and update features and information
Claim ServiceNetwork and update features and information
Claim TourTrax and update features and information
Claim TourTrax and update features and information