ServiceNetwork

ServiceNetwork

ServiceCentral
+
+

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About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

About

StrataFlows automates processes to help organizations like yours achieve supply chain efficiency and resilience. Avoid disruptions due to part shortages by automating part expedites from external warehouses. Automatically track issues impairing material flow to ensure resolution. Automates the full process of expediting parts from a supplier, from submission, supplier communication, through delivery, providing visibility throughout. Useful for cycle counts or one-off sampling of inventory in the warehouse or plant floor. Analyze the cause of missing parts. Nothing impacts the bottom line more than the underutilization of production capacity due to unplanned downtime. Our flexible workflow system ensures teams and individuals know what part they play and when to do their part. Improve efficiency, consistency, and traceability through automation. Automatic notifications prompt staff to play their part and keep everyone informed.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Networking contractors looking for a software solution to deliver better third-party services

Audience

Manufacturing companies searching for a solution to achieve supply chain efficiency and reslience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$375 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Company Information

StrataFlows
United States
strataflows.com

Alternatives

Alternatives

Categories

Categories

Warranty Management Features

Contract Management Supported
Eligibility Verification Supported
For Field Service Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Integrations

No info available.

Integrations

No info available.
Claim ServiceNetwork and update features and information
Claim ServiceNetwork and update features and information
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