ServiceNetwork

ServiceNetwork

ServiceCentral
+
+

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About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

About

StrataFlows automates processes to help organizations like yours achieve supply chain efficiency and resilience. Avoid disruptions due to part shortages by automating part expedites from external warehouses. Automatically track issues impairing material flow to ensure resolution. Automates the full process of expediting parts from a supplier, from submission, supplier communication, through delivery, providing visibility throughout. Useful for cycle counts or one-off sampling of inventory in the warehouse or plant floor. Analyze the cause of missing parts. Nothing impacts the bottom line more than the underutilization of production capacity due to unplanned downtime. Our flexible workflow system ensures teams and individuals know what part they play and when to do their part. Improve efficiency, consistency, and traceability through automation. Automatic notifications prompt staff to play their part and keep everyone informed.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Networking contractors looking for a software solution to deliver better third-party services

Audience

Manufacturing companies searching for a solution to achieve supply chain efficiency and reslience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$375 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Company Information

StrataFlows
United States
strataflows.com

Alternatives

Alternatives

Categories

Categories

Warranty Management Features

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Integrations

No info available.

Integrations

No info available.
Claim ServiceNetwork and update features and information
Claim ServiceNetwork and update features and information
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