Zanko

Zanko

Spring Labs
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About

A single space where complicated compliance tasks become a streamlined, automated workflow. A trusted platform that activates policies, automates detection and mitigation and generates reports with a click. Powered by the first compliance-dedicated LLM, Sedric has become the new standard for end-to-end compliance management in financial services. Compliance teams in financial services use Sedric AI to convert policies into processes, automate execution and reporting, and turn compliance into a driver of business growth. Sedric is your co-pilot that detects potential issues in real time before they occur. Sedric's AI automatically flags and prioritizes violations so you can focus on the events that matter most. Sedric empowers your team to proactively execute escalation and mitigation policies. Live dashboards and one-click reports for company management, audits, and examination requests simplify the oversight response process.

About

Spring Labs is an intelligent AI powerhouse dedicated to enhancing efficiency and profitability within the financial services sector through cutting-edge AI solutions. Their flagship product, Zanko, serves as an AI copilot for financial institutions, streamlining customer support and compliance operations by automating tasks, enabling robust self-service options, boosting team efficiency, and enhancing customer experience. Zanko's modules help compliance teams reduce complaint analysis and triage time by 70% through automated classification, tagging, profiling, and root cause analysis. Zanko is capable of understanding user inquiries and translating them into executable actions, making customer experience agents 50% more efficient; and providing reliable self-service capabilities through customer support chat functionality, reducing routine support tickets by 30%.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams and fintech companies looking for a platform to convert policies into processes, and automate execution and reporting operations

Audience

Compliance officers seeking a tool to enhance complaint management efficiency and ensure regulatory adherence

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sedric AI
Founded: 2020
United States
www.sedric.ai/

Company Information

Spring Labs
United States
www.springlabs.com

Alternatives

Alternatives

Ask Kaia

Ask Kaia

360factors
IVA

IVA

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Zanko

Zanko

Spring Labs

Categories

Categories

Integrations

DialConnection
Facebook
Five9
Genesys Cloud CX
Google Sheets
Instagram
LinkedIn
LiveVox
Microsoft Excel
Microsoft Office 2021
Microsoft Teams
Noetica
Playvox
TCN
TikTok
Twilio
X (Twitter)
YouTube
Zendesk
Zoom

Integrations

DialConnection
Facebook
Five9
Genesys Cloud CX
Google Sheets
Instagram
LinkedIn
LiveVox
Microsoft Excel
Microsoft Office 2021
Microsoft Teams
Noetica
Playvox
TCN
TikTok
Twilio
X (Twitter)
YouTube
Zendesk
Zoom
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Claim Sedric AI and update features and information
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