Webware

Webware

Webware.ai
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About

Deliver the product experience today's consumers demand with Salsify, a top-rated product experience management (PXM) platform trusted by leading brands. Salsify brings together the power of product content management, a broad commerce ecosystem, and actionable insights into a single solution. Thus, empowering brands to provide exceptional shopping experiences to customers across every touchpoint. The world's leading brand manufacturers, such as Coca Cola, Bosch, and gsk, rely on Salsify for their product experience management needs.

About

ONLINE MARKETING THAT WORKS FOR SMALL BUSINESS Webware provides the strategy, tools and support your small business needs to grow. Today’s small businesses need a powerful online presence more than ever. Discover how we help our customers simplify and amplify their digital marketing efforts, easily and affordably. Drive more qualified customers, get your life back by not spending so much time working, and invest in business success. With Webware, you’re never on your own. Our team is with you every step of the way. We work to understand your business goals and execute the strategy that’s designed to meet them. In order to blow past your competition online, every element of digital marketing needs to be connected and working together. Webware’s unique combination of strategy, tools and support puts the pressure on your competition and takes it off of you.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses of all sizes in the CPG, health and beauty, home goods, medical supplies, industrial supplies, toys, hobbies and crafts, retail, and baby categories.

Audience

Companies looking for online marketing

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Contact the sales staff for more information and a complete quote.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.5 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Centralized dashboard to manage product content across channels, Automated syndication of product data to different marketplaces.
  • Salsify has the ability, like any PIM, to store all essential product information in one centralized area. Product specs, copy, and assets are all located in one area and it is easy to generate a report for retailers and distributors to share this information. Salsify is integrated with our e-commerce site as well, which makes updating product info and assets simpler. Theoretically.

Cons

  • Setup & onboarding process complex & time consuming. lack of DAM capabilities for media management.
  • Salsify does not have the ability to store our information in a very intuitive way. We have to rely heavily on parent-variant structures which makes storing product information and assets tricky for users and it makes interpreting shared information more confusing for retailers/distributors/etc. On top of that, Salsify has not had great support. I participated in a full 8 hour training course, and it was such an insane waste of time. I felt for the person leading the class because he clearly had no idea what he was doing. Many of the pre-recorded videos meant to help onboard users and administrators are simply really LONG recordings of previously held live courses. These videos are very hard to digest and are not a good reference if you are looking to brush up on a particular subject. My personal interactions with Salsify staff has been limited, but I've only heard bad things from my colleges who work with them. I worked closely with our internal IT team while Salsify was being set up, and we regularly had to compromise on functionality despite the fact that we were told these needed functions would be supported when we were being sold the product.

Pros & Cons from Real Users

Pros

  • Apparently, they hire freelancers who have little or no experience, as it takes them more than 2 months to create a website, which in the end is not what they promised, even though that is what they supposedly do. Unfortunately, I did not look for reviews before hiring this company, which by the way has many and very bad ones.

Cons

  • Terrible designs, they don't meet deadlines, it's a scam, they are only good for making bank charges In order to sell, they show you very good websites, but the ones they create at the end have nothing to do with what they showed you.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Salsify
Founded: 2012
United States
www.salsify.com

Company Information

Webware.ai
Founded: 2015
Canada
www.webware.ai/

Alternatives

Alternatives

Ace

Ace

Helloace Labs
Identable

Identable

Identable.io
Inriver PIM

Inriver PIM

Inriver

Categories

Categories

AI Marketing Supported

Catalog Management Features

Catalog Creation Supported
Content Library Supported
Content Management Supported
Cross Selling Functionality Supported
Custom Product Attributes Supported
Customizable Catalogs Supported
Desktop Publishing Not Supported
Pricing Management Supported
Product Comparison Not Supported
Search Supported

Channel Management Features

Campaign Management Not Supported
Channel Analytics Supported
Incentive Management Not Supported
Inventory Control Not Supported
Lead Management Not Supported
Opportunity Management Not Supported
Order Management Not Supported
Partner Management Not Supported
Product Management Supported
Reseller Management Supported

Digital Asset Management Features

Asset Categorization Supported
Asset Library Supported
Asset Sharing Supported
Brand Control Not Supported
Customizable Branding Supported
File Conversion Not Supported
Metadata Management Supported
Mobile App Not Supported
Reporting/Analytics Supported
Search Within Document Not Supported
Search/Filter Supported
Version Control Not Supported
Watermarking Supported
Workflow Management Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Not Supported
Master Record Management Supported
Version Control Not Supported

Product Data Management Features

Bill of Material Management Not Supported
Document Management Supported
Formula Management Supported
Product Analytics Not Supported
Product Lifecycle Management Supported
Testing Management Not Supported
Version Control Supported

Product Management Features

Collaboration Not Supported
Feedback Collection Supported
Idea Management Not Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Product Roadmapping Not Supported
Release Management Supported
Requirements Management Not Supported
Resource Management Supported
Workflow Management Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Not Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Not Supported
Templates Supported

Integrations

Acquia DAM (Widen) Supported
Aprimo Supported
Bynder Supported
Clear Spider Supported
Describely Supported
Exenta Supported
HubSoft Supported
Keepeek Supported
Luca Supported
MetricsCart Supported
Orange Logic Supported
Post Affiliate Pro Not Supported
Puntt AI Supported
Qliktag Supported
Shark Finesse Supported
Titan CMS Supported
Walmart Supported
Zoho Directory Supported
ZoomInfo Not Supported
imagine.io Supported

Integrations

Acquia DAM (Widen) Not Supported
Aprimo Not Supported
Bynder Not Supported
Clear Spider Not Supported
Describely Not Supported
Exenta Not Supported
HubSoft Not Supported
Keepeek Not Supported
Luca Not Supported
MetricsCart Not Supported
Orange Logic Not Supported
Post Affiliate Pro Supported
Puntt AI Not Supported
Qliktag Not Supported
Shark Finesse Not Supported
Titan CMS Not Supported
Walmart Not Supported
Zoho Directory Not Supported
ZoomInfo Supported
imagine.io Not Supported
Claim Salsify and update features and information
Claim Salsify and update features and information
Claim Webware and update features and information
Claim Webware and update features and information