Salesforce Agentforce Energy & UtilitiesSalesforce
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Related Products
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About
Agentforce Energy & Utilities, formerly Energy & Utilities Cloud, is Salesforce’s industry-specific AI CRM built for energy providers and utilities. It unifies customer, asset, and operational data on a single platform designed for regulated and competitive markets. The solution delivers built-in automation, predictive and generative AI, and real-time insights to improve service and efficiency. Smart Utility Contact Center tools empower agents with full customer visibility and next-best actions. Industry-specific CPQ supports complex quoting for commodities and non-commodity products. A comprehensive energy and utilities data model enables seamless sales, service, field operations, and asset management. Agentforce Energy & Utilities helps organizations lead the energy transition while boosting growth and sustainability initiatives.
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About
Whether you’re driving energy management or sustainability initiatives, ensuring your company’s bill processing is streamlined, or need digital support for financial services, the Utility Cloud can help. Need to gather environmental metrics for ESG reporting? Propel your sustainability programs to success with accurate metrics and data-driven reporting. Looking to improve your energy management efforts? Conduct granular energy analysis in less time and with more detail to drive energy efficiency and savings. Need to organize and consolidate your utility bill invoice and payment procedures? Streamline utility bill processing with automated bill delivery to avoid late fees and reduce billing errors. Looking to enhance financial applications with alternative data sources? Access third-party verified, user-permissioned utility bill data to rapidly validate identity and address and drive more accurate lending decisions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Agentforce Energy & Utilities is ideal for regulated and competitive energy providers, utilities, and clean energy organizations seeking an AI-powered CRM to unify operations, improve customer engagement, and advance sustainability initiatives
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Audience
Companies searching for a solution to manage their energy management or sustainability initiatives
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$275 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/energy-utilities/cloud/
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Company InformationUrjaNet
Founded: 2010
United States
urjanet.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Energy Management Features
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization
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Integrations
CloudHub
Ndustrial Contxt
Persefoni
Salesforce
Salesforce Data 360
Slack
Tableau
WatchWire
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Integrations
CloudHub
Ndustrial Contxt
Persefoni
Salesforce
Salesforce Data 360
Slack
Tableau
WatchWire
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