+
+

Related Products

  • Resco Field Service+
    4 Ratings
    Visit Website
  • Resco Mobile App Development Toolkit
    2 Ratings
    Visit Website
  • TRACTIAN
    135 Ratings
    Visit Website
  • Planview AdaptiveWork
    706 Ratings
    Visit Website
  • CLEAR
    1 Rating
    Visit Website
  • DrayMaster
    1 Rating
    Visit Website
  • Cheqroom
    169 Ratings
    Visit Website
  • Pylon
    33 Ratings
    Visit Website
  • OfficeSpace Software
    175 Ratings
    Visit Website
  • HCSS
    365 Ratings
    Visit Website

About

Agentforce Energy & Utilities, formerly Energy & Utilities Cloud, is Salesforce’s industry-specific AI CRM built for energy providers and utilities. It unifies customer, asset, and operational data on a single platform designed for regulated and competitive markets. The solution delivers built-in automation, predictive and generative AI, and real-time insights to improve service and efficiency. Smart Utility Contact Center tools empower agents with full customer visibility and next-best actions. Industry-specific CPQ supports complex quoting for commodities and non-commodity products. A comprehensive energy and utilities data model enables seamless sales, service, field operations, and asset management. Agentforce Energy & Utilities helps organizations lead the energy transition while boosting growth and sustainability initiatives.

About

Whether you’re driving energy management or sustainability initiatives, ensuring your company’s bill processing is streamlined, or need digital support for financial services, the Utility Cloud can help. Need to gather environmental metrics for ESG reporting? Propel your sustainability programs to success with accurate metrics and data-driven reporting. Looking to improve your energy management efforts? Conduct granular energy analysis in less time and with more detail to drive energy efficiency and savings. Need to organize and consolidate your utility bill invoice and payment procedures? Streamline utility bill processing with automated bill delivery to avoid late fees and reduce billing errors. Looking to enhance financial applications with alternative data sources? Access third-party verified, user-permissioned utility bill data to rapidly validate identity and address and drive more accurate lending decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agentforce Energy & Utilities is ideal for regulated and competitive energy providers, utilities, and clean energy organizations seeking an AI-powered CRM to unify operations, improve customer engagement, and advance sustainability initiatives

Audience

Companies searching for a solution to manage their energy management or sustainability initiatives

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$275 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/energy-utilities/cloud/

Company Information

UrjaNet
Founded: 2010
United States
urjanet.com

Alternatives

WMTC Utility Billing System

WMTC Utility Billing System

White Mountain Technology

Alternatives

EnergyVIEW

EnergyVIEW

SystemView
VertexOne

VertexOne

Vertex

Categories

Categories

Energy Management Features

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Integrations

CloudHub
Ndustrial Contxt
Persefoni
Salesforce
Salesforce Data 360
Slack
Tableau
WatchWire

Integrations

CloudHub
Ndustrial Contxt
Persefoni
Salesforce
Salesforce Data 360
Slack
Tableau
WatchWire
Claim Salesforce Agentforce Energy & Utilities and update features and information
Claim Salesforce Agentforce Energy & Utilities and update features and information
Claim UrjaNet and update features and information
Claim UrjaNet and update features and information