STAMP

STAMP

Stonegate Advisors
SendPro Online

SendPro Online

Pitney Bowes
+
+

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About

Assess customer, channel and employee sentiment, significantly improve your ability to retain accounts, increase recurring revenue, and maximize customer lifetime value. View real-time external facing dashboards on every client account visualizing how well you are delivering on the needs of each client. View account manager dashboards, enabling you to see how well each account manager is performing across their book of business. Not only does STAMP provide the Net Promoter Score (NPS), but also uses our proprietary algorithm to calculate your STAMP Score to quickly show what clients are loyal or at risk of loss. Provides high-level summary of account performance on key indicators such as Net Promoter and Ease of Doing Business. An overall “customer sentiment” score is also provided, based on STAMP’s proprietary algorithm.

About

Calculate and buy exact postage, simply print postage stamps, and shipping labels online even when working remotely. Print stamps and shipping labels online even when working remotely. Schedule package pickups and track shipments from departure to arrival. Save 5¢ on every First-Class letter and up to 38%* off Priority Mail, not available at the post office. Save up to 62%* on UPS daily rates and eliminate many common UPS surcharges.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer Success platform for companies wanting to onboard, educate, engage, and retain more users

Audience

Small businesses that need a mailroom management solution to print shipping labels and stamps

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$4.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • SendPro Analytics product provides the facilities to analyze the Shipping and Mailing transaction. We can print the shipping and mailing labels using it. It provides the facilities to explore the data according to Postage Spend, Postage Refill, Receiving, Contracts, Supplies. SendPro Analytics dashboard offers the graphical representation for the data analysis. We can filter the data by Division/Region, Locations, State and City, By User / Agent, By Carrier, By Cost Accounts, By Weight Break, etc Reports section is fantastic for filtering and analyzing the data. We can measure the data as per Postage spend and savings, Base rate, Extra services amount, Surcharges amount, Piece count for Mailing and Shipping transactions, and transaction date. We can export the records as well. The custom report feature is incredible for Spend, Refill, and Contract modules. We can create a customized report to analyze the data. We can access the features as per permission allowed to the user. SendPro Analytics gives user roles like System User, Service User, Enterprise User, Location, and Division User. It has lots of valuable customers like Deloitte, JPMorgan Chase, United States Department of Agriculture, UnitedHealth Group, Bank of America, CVS Healthcare, AARP, etc...

Cons

  • Sometimes, I observed performance issues with large enterprises. Apart from it, everything looks good to me.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Stonegate Advisors
Founded: 2005
United States
www.stampcsm.com

Company Information

Pitney Bowes
Founded: 1920
United States
www.pitneybowes.com/us

Alternatives

Alternatives

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2Ship

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Postage $aver

Postage $aver

Postage Saver Software

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Integrations

Canopy
Packiyo
Radius8 Welcomer

Integrations

Canopy
Packiyo
Radius8 Welcomer
Claim STAMP and update features and information
Claim STAMP and update features and information
Claim SendPro Online and update features and information
Claim SendPro Online and update features and information