RoverPass

RoverPass

4.7 out of 5 stars
WebRezPro

WebRezPro

WebRezPro Property Management System
4.0 out of 5 stars
RoverPass WebRezPro

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RoverPass:

About

RoverPass offers RV parks and campgrounds the best Central Reservation System tools and powers the largest RV park and campground marketplace. Our reservation management software is perfect for managing, tracking, and optimizing all your business needs via cloud-based booking software. Park owners can accept reservations online or over the phone and track availability all in one location. RoverPass also powers the next great travel marketplace which allows travelers to search for and book RV sites or campgrounds for their next vacation. Our extensive partner network also drive increased bookings and revenue for campground and RV park owners! At a glance RoverPass provides: >Complete, customizable reservation & guest management system >World’s largest RV park & campground Marketplace >Online General Store to process all sales in one place >Manage any type of long term stay >Channel management so you can keep track of your OTAs in one location.
WebRezPro:

About

WebRezPro is a feature-rich and powerful cloud property management system [PMS) purpose-built for the hospitality industry. Trusted by lodging operators since 2003, WebRezPro serves a wide range of hospitality segments such as inns, hotels, lodges, campgrounds, cabins, hostels and vacation rentals. More than just a reservation system, WebRezPro helps property managers effortlessly handle front desk, housekeeping, reservations, and accounting via a single interface.
RoverPass:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
WebRezPro:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
RoverPass:

Audience

RV park and campground owners
WebRezPro:

Audience

Serves a wide range of segments in the hospitality industry such as motels, resorts, hotels, hostels, inns, campgrounds, bed and breakfasts (B&B), vacation rentals, and multi-property rentals with up to 100 rooms.
RoverPass:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
WebRezPro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RoverPass:

API

Offers API Not Supported
WebRezPro:

API

Offers API Not Supported
RoverPass:

Screenshots and Videos

WebRezPro:

Screenshots and Videos

RoverPass:

Pricing

$3.5 per reservation
No monthly fees or worrying about charges during your off season. You pay $3.5 per reservation plus taxes.
Free Version Not Supported
Free Trial Not Supported
WebRezPro:

Pricing

$96/month
$8/room/month. No setup fees. Payment processing + some integrations included.
Free Version Not Supported
Free Trial Supported
RoverPass:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5
WebRezPro:

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 5.0 / 5
RoverPass:

Pros & Cons from Real Users

Pros

  • Ease of use for our staff and for our guests. Also, great interface and easy to understand for new staff. Integrated well with our website.
  • Many RV campgrounds don't take credit cards. RoverPass makes that possible. Helps campers that don't carry cash with them.
  • Before we started using RoverPass campsite, cabin booking and event bookings website, our phone was constantly ringing for reservations. You couldn’t eat with family and sometimes at midnight without the phone ringing. RoverPass set us up a website for our customers to book all these things, as well as, agree to waiver liability. It is a easy system to learn. We get the list of bookings online and the money goes into our account. No more taking credit cards over square. The small fee per booking is so cheap and the good part about it, is it’s passed onto the customer. People are used to paying small fees for these type of services. I thought I would get complaints about that but none so far. RoverPass personal has always been there for us. Easy to reach and a pleasure to talk to. Thank you RoverPass!!
  • I like the easy way to send an invoice to those who are website impaired. We have received about 600 reservations for this year with minimal problems. Easy to refund, too. I REALLY like the speed that I can get questions answered when I run into a problem. Bottom line - I love this and will continue to use RoverPass.
  • -Great customer service & team -It was easy to install onto our website -Team is willing to listen to our feedback and suggestions -Customers are booking easily with it, for the most part -Has nice layout of photos and information -No monthly fee to the campground/park owner

Cons

  • Nothing so far it is everything we had hoped for and more.
  • Hefty fees added to campground fees. Not easy to refund camper fees and they don't get user fees refunded.
  • The only con I have found is that I have been unable to get the interact campsite map going and that is my fault because I haven’t sent it yet to RoverPass.
  • I wish people could book multiple sites at once for clubs, groups.
  • -Confusing for customers to know what size rig to put in and what size sites correlates with their rig *this has been our biggest issue -Customers cannot change/edit their reservation on their own, it has to be done by your team/employees -Search engine is very specific by location
WebRezPro:

Pros & Cons from Real Users

Pros

  • WebRez has a lot of great features. It offers a great deal of flexibility and customization so you can manage your business the way you want. There is an easy to use customer facing interface to access via your website. Credit card processing is integrated, as are many customer communication tools. The Accounting side of the software makes it easy to reconcile and keep track of taxes and other payments.

Cons

  • The interface can be confusing, with multiple setting needed to change one function. It's rather old school in the programing approach, making changes cumbersome at times. Some of the features are outdated, but they are working on updates. There are a lot of add-on fees that can quickly double your monthly invoice.
RoverPass:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
WebRezPro:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
RoverPass:

Company Information

RoverPass
Founded: 2014
United States
software.roverpass.com
WebRezPro:

Company Information

WebRezPro Property Management System
Founded: 1994
Canada
www.webrezpro.com
RoverPass:

Alternatives

Park With Us

Park With Us

4.9 out of 5 stars
WebRezPro:

Alternatives

rezStream Cloud PMS

rezStream Cloud PMS

rezStream
4.7 out of 5 stars
RoverPass:
Firefly Reservations

Firefly Reservations

Aerocode Software LLC
WebRezPro:
ResNexus

ResNexus

4.4 out of 5 stars
RoverPass:
GuestTracker

GuestTracker

TCS Systems Inc.
WebRezPro:
innRoad

innRoad

4.7 out of 5 stars
RoverPass:
Campspot

Campspot

1.0 out of 5 stars
WebRezPro:
RoverPass:
WebRezPro:
DeskyDoo PMS

DeskyDoo PMS

DeskyDoo
RoverPass:

Categories

Camp Management Supported
Point of Sale Supported
Reservations Supported
WebRezPro:

Categories

RoverPass:

Camp Management Features

Attendance Management Not Supported
Billing & Invoicing Supported
Customer Management Supported
Food Service Management Not Supported
For Campgrounds Supported
For Summer Camps Not Supported
Medical Management Not Supported
Online Registration Supported
Parent Portal Not Supported
Program Management Not Supported
Registration Management Supported
Scheduling Not Supported
Staff Management Not Supported

Campground Management Features

Asset Management Supported
Check-in / Check-out Supported
Multi-Location Supported
Online Booking Supported
Permit Management Supported
Point of Sale (POS) Supported
Rental Management Supported
Reservations Management Supported
Site Maps Supported
Utility Billing Not Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Not Supported
eCommerce Integration Not Supported
Electronic Signature Not Supported
Gift Card Management Not Supported
Loyalty Program Not Supported
Multi-Location Not Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Not Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Not Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported
WebRezPro:

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hostel Management Features

Cash Drawer Management Supported
Dorms Supported
Employee Management Supported
GDS / OTA Integration Supported
Housekeeping Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Price Optimization Supported
Private Rooms Supported
Reservations Management Supported
RoverPass:

Integrations

QuickBooks Online Supported
Aireus Not Supported
Akia Not Supported
Birdeye Not Supported
Cendyn Loyalty Not Supported
Constant Contact Not Supported
Counter Not Supported
GuestCentric Not Supported
INTELITY Not Supported
Mailchimp Supported
MiContact Center Business Not Supported
OpenKey Not Supported
PayPal Not Supported
Preferred Patron Loyalty Not Supported
Salesforce Experience Cloud Not Supported
Shift4 Not Supported
SiteMinder Not Supported
Virdee Not Supported
WebRezPro:

Integrations

QuickBooks Online Supported
Aireus Supported
Akia Supported
Birdeye Supported
Cendyn Loyalty Supported
Constant Contact Supported
Counter Supported
GuestCentric Supported
INTELITY Supported
Mailchimp Not Supported
MiContact Center Business Supported
OpenKey Supported
PayPal Supported
Preferred Patron Loyalty Supported
Salesforce Experience Cloud Supported
Shift4 Supported
SiteMinder Supported
Virdee Supported
RoverPass:
Claim RoverPass and update features and information
Claim RoverPass and update features and information
WebRezPro:
Claim WebRezPro and update features and information
Claim WebRezPro and update features and information