+
+

Related Products

  • SiteMinder
    671 Ratings
    Visit Website
  • Bookinglayer
    146 Ratings
    Visit Website
  • Smoobu
    207 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Hostaway
    2,033 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • VisitUs Reception
    84 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Lodgify
    5,215 Ratings
    Visit Website

About

To increase hotel bookings and to elevate the brand identity as well as the retention rates, guest engagement plays a vital role. By maximizing your presence on the internet and communication modes, you can enhance your brand’s interaction and give a wonderful experience to your guests. You can improve your guest engagement through social media, clear messaging, data, etc. Guest engagement is similar to customer engagement in which the hotel brand communicates with the guests through certain marketing channels so that they are engaged throughout their journey. This strategy aims to build a long-lasting connection with the clients which will increase brand loyalty, improve hotel bookings as well as build customer relationships. Guest engagement is very important for all hotels as it will give you a chance to influence your clients’ purchase behavior on the internet and you can gather personal information to increase leads.

About

An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hospitality and hotel businesses interested in a solution to manage their business and maximize profits

Audience

Hotels and accommodation businesses in need of a solution to manage their customers and guests

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Routier
Founded: 2015
Israel
www.routier.io

Company Information

TripSee
Founded: 2010
United States
www.tripsee.travel/concierge/

Alternatives

HotelX

HotelX

IFCA MSC

Alternatives

For-Sight CRM

For-Sight CRM

For-Sight
Tourismart

Tourismart

SimpleApps

Categories

Categories

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Integrations

No info available.

Integrations

No info available.
Claim Routier and update features and information
Claim Routier and update features and information
Claim Tripsee Concierge and update features and information
Claim Tripsee Concierge and update features and information