Una by PolydomPolydom Inc.
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Related Products
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About
Roomsy is a cloud-based, all-in-one hospitality property management system for hotels, vacation rental apartments, hostels, RV parks, and other vacation property businesses. Delivering powerful property management tools and features that include channel management, booking management, reporting, and payment processing within a suite, Roomsy helps make the life of vacation rental managers, hoteliers, and hostel operators easy. Change of room for internal guests. Sometimes you have to move guests for a reason. This could be due to operational issues or the guest may have requested an upgrade to another room. To set up a room move for a registered guest, open the reservation, select the room type and room number they will be moved to, and click save. An essential function of the Hotel Management System. If you get a large number of travelers arriving at your hotel as a group, we recommend using the Group functionality.
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About
Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support.
Key capabilities with real outcomes:
• 24/7 multilingual support (99 languages): Serve global guests without hiring more staff.
• Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails.
• PMS integration: Access real-time availability and reservation updates.
• Centralized property knowledge: Deliver accurate, consistent answers every time.
• Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations.
• Lead capture: Collect guest details to grow repeat bookings.
• Streamline operations, reduce OTA dependency, and elevate guest experience.
On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotels, hostels, apartments, motels, and recreation vehicles (RV) parks seeking a solution to improve their operations
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Audience
Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$19/month
Free Version
Free Trial
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Pricing
$599
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRoomsy
Founded: 2011
Canada
www.roomsy.com
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Company InformationPolydom Inc.
Founded: 2024
United States
polydom.ai
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Categories |
Categories |
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Vacation Rental Features
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Hospitality Property Management Features
Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
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