RightResponse AI

RightResponse AI

RightResponse AI, Inc.
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About

RightResponse AI is an AI-powered review and reputation management platform for location-based businesses, multi-location brands, agencies, and enterprises. Its multi-agent response workflow separates review understanding, safety and risk, theme analysis, approved-message selection, planning, writing, and final quality assurance. Teams can automatically publish responses or require human approval, using approved company, brand, and location knowledge when relevant. The platform also sends personalized email and SMS review requests, aggregates and monitors reviews, turns customer feedback into customizable Voice of Customer insights, analyzes competitor reviews, and tracks Google Maps rankings. RightResponse AI supports multi-location management, Done For You service, agency white-label options, integrations with Google Business Profile, Trustpilot, and Zapier, plus an Open API. Plans begin at $10 per location per month plus usage credits; Core, Pro, and Pro+ plans are also available.

About

RocketData is an easy-to-use platform to manage your company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices, and social networks. RocketData adds information about your company to these services, finds mistakes, fixes them, and protects your data automatically. RocketData also helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface. Our integration list includes Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenSreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and many other integrations as well as local ones for every region. Using our service company gets total control on its digital information across popular location-based services and increases online visibility and foot traffic.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Location-based businesses, multi-location brands, agencies, franchises, enterprise reputation teams, customer experience teams, marketing teams, and operators that manage online reviews, review requests, local search visibility, or Voice of Customer programs.

Audience

Retailers & Department Stores, Foodservice and Hospitality, Banking & Insurance, Health Care & Services, Telecommunications, Automobile, Gambling and others

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$10/location/month
Free Version
Free Trial

Pricing

$158
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The tool constantly sends our business information including our location, catalogs, global directories, in addition to protecting this data and preventing unauthorized changes. The service guarantees follow-up opportunities based on the reputation of our information, allowing greater reliability to the clients we are looking for. Lead generation is a very useful solution, and its LinkedIn extension works best, directing us to it with just one click.

Cons

  • Sometimes the organization's information is often not updated in short periods of time which is annoying, however, it is nothing to worry about. Sometimes the interface can be slow to respond, which causes some interruptions in the operations we are performing, and the company's productivity suffers. The price may be a little high for a marketing information update service, however, when we started using it we realized the reasons for the cost, it is an excellent tool.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RightResponse AI, Inc.
Founded: 2022
United States
www.rightresponseai.com

Company Information

RocketData
Founded: 2017
Belarus
rocketdata.io

Alternatives

Alternatives

BrandWizard

BrandWizard

BrandWizard.io

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Integrations

Google Business Profile
Trustpilot
Zapier

Integrations

Google Business Profile
Trustpilot
Zapier
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