RightFax

RightFax

OpenText
eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
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About

OpenText™ RightFax is a centralized, computer-based fax solution that provides enterprise-grade faxing capabilities across an entire organization. RightFax integrates fax with email, desktop, and document management applications, and enables high-volume fax delivery from CRM, ERP, ECM, vertical and other host applications. When you need to integrate fax with applications that control your business processes, RightFax is the fax server that will accelerate the speed at which you do business. Installed on a local area network (LAN), OpenText™ RightFax™ lets users, applications and systems connected to the network send and receive paperless, digital faxes. The enterprise fax server software connects to onsite analog or digital telephony, voice-over-IP telephony or the cloud to transmit the fax securely. Integrated with email for users and back-end systems for application faxing, RightFax significantly reduces the total cost of faxing across an enterprise.

About

eFax Corporate is a HIPAA-compliant, secure cloud fax service that allows organizations to send and receive faxes online from any PC, laptop, smartphone or tablet. We help many organizations cut costs, reduce management overhead and increase productivity while maintaining regulatory compliance and enhancing security. We use TLS encryption and AES 256-bit encryption for faxes in transit and at rest, and our secure fax API integrates to your applications. eFax Corporate offers more business faxing and secure information exchange solutions, with advanced fax annotation, mobile apps, regulatory compliance, and a secure fax API that integrates to your existing business applications such as a CMS or EHR system and can power high volume faxing— eFax Corporate is your comprehensive fax solution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations that need a secure fax server solution

Audience

Organizations with multiple fax users or high volume faxing. We help users meet compliance requirements in highly-regulated industries.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It works to send and receive faxes. Possible to send from email. HIPAA compliant.
  • eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

Cons

  • Clunky, dated platform. Terrible support. Incompetence with billing.
  • eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected. Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

OpenText
Founded: 1991
Canada
www.opentext.co.uk/products-and-solutions/products/digital-experience/fax-server-software

Company Information

Consensus Cloud Solutions Inc
Founded: 1995
United States
enterprise.efax.com

Alternatives

Alternatives

Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
Upland InterFAX

Upland InterFAX

Upland Software
FAXCOM

FAXCOM

Biscom
GFI FaxMaker

GFI FaxMaker

GFI Software
Fax.Plus

Fax.Plus

Alohi

Categories

Fax Server Supported

Categories

Fax Server Supported
Online Fax Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Not Supported
Delivery Management Not Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Not Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Integrations

8am CasePeer Not Supported
Consensus Clarity Not Supported
Consensus Harmony Not Supported
CredentialingSpectrum Not Supported
DynaFile Not Supported
EpicCare EMR Supported
Lyniate Corepoint Not Supported
Microsoft 365 Supported
Microsoft Exchange Supported
Microsoft Outlook Supported
OptiMantra Not Supported
Oracle Fusion Cloud ERP Supported
Rhapsody Not Supported
SAP ERP Supported

Integrations

8am CasePeer Supported
Consensus Clarity Supported
Consensus Harmony Supported
CredentialingSpectrum Supported
DynaFile Supported
EpicCare EMR Not Supported
Lyniate Corepoint Supported
Microsoft 365 Not Supported
Microsoft Exchange Not Supported
Microsoft Outlook Not Supported
OptiMantra Supported
Oracle Fusion Cloud ERP Not Supported
Rhapsody Supported
SAP ERP Not Supported
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