Resort Management System (RMS)

Resort Management System (RMS)

Advanced Management Systems
Una by Polydom

Una by Polydom

Polydom Inc.
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About

A complete work order system is available for tracking work orders as they progress through the stages of reported, work in progress, completed, billed, and archived. Work orders integrate to the owner statements, the checks payable system and the general ledger. It helps get the work done! The Resort Management System (RMS) is vacation rental software for short-term reservation property management. Proven, powerful web hosted software that manages the performance of your vacation rental business with real-time online Internet reservation booking, website integration, partnership linking including HomeAway and TripAdvisor via FlipKey, rental trust accounting, owner unit accounting, work order maintenance tracking & billing, guest services management, unlimited guest email correspondence, integrated credit card processing, travel insurance and much more.

About

Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support. Key capabilities with real outcomes: • 24/7 multilingual support (99 languages): Serve global guests without hiring more staff. • Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails. • PMS integration: Access real-time availability and reservation updates. • Centralized property knowledge: Deliver accurate, consistent answers every time. • Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations. • Lead capture: Collect guest details to grow repeat bookings. • Streamline operations, reduce OTA dependency, and elevate guest experience. On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels and accommodation businesses in need of a solution to manage their customers and guests

Audience

Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$599
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Advanced Management Systems
Founded: 1984
United States
www.vacationrentalsoftware.com/software/overview

Company Information

Polydom Inc.
Founded: 2024
United States
polydom.ai

Alternatives

Alternatives

Smoobu

Smoobu

Smoobu GmbH

Categories

Categories

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Integrations

Airbnb

Integrations

Airbnb
Claim Resort Management System (RMS) and update features and information
Claim Resort Management System (RMS) and update features and information
Claim Una by Polydom and update features and information
Claim Una by Polydom and update features and information