ResiDex

ResiDex

TenX Systems
Spectrum TeleTrack

Spectrum TeleTrack

Spectrum Voice Technologies
+
+

Related Products

  • MedRight
    22 Ratings
    Visit Website
  • CareLineLive
    182 Ratings
    Visit Website
  • AestheticsPro
    745 Ratings
    Visit Website
  • Sage Intacct
    8,791 Ratings
    Visit Website
  • Creatio
    589 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Aesthetic Insight
    10 Ratings
    Visit Website
  • InfoFlo
    196 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • AdvancedMD
    2 Ratings
    Visit Website

About

ResiDex Software is the innovative, integrated, and user-friendly software solution for your Assisted Living center, Group Home, or Adult Day Services location. ResiDex helps users manage client demographics and coordinate services, medications, and critical data relating to the care of residents and clients. ResiDex Software's intuitive design is user-friendly, from data entry to data analysis and all points in-between! Our level of customer support is unparalleled. ResiDex provides a software solution for assisted living and group homes that is fully supported by committed staff who are continually developing our products and services to meet the requirements of our clients.

About

Spectrum TeleTrack is a Cloud Based Home Care Scheduling, Tracking, Billing, and Management System that allows you to focus on growing your business. Our Customer Service Team is the best in the business. We offer a combination of hands on field and technical experience that is truly unique. No Home Care Software has a higher customer satisfaction rate. For 20+ years TeleTrack end users have enjoyed the ability to virtualize their Agency’s business operations. The combination of User-Friendly Admin Screens, Caregiver Portals, Family Portals, Smartphone Apps, and Integrated Texting, provides staff the ability to manage the business from anywhere. The intuitive nature of Spectrum TeleTrack coupled with our Team of Experts will allow you to achieve immediate improvements. We will streamline your business in a fashion that will increase revenue, lower overhead costs, and maximize your Agency’s profitability.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Group homes or assisted living facilities searching for a powerful Healthcare CRM solution

Audience

Home care agencies searching for a complete Home Health Care platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing, I don't have anything to say good about this product nor company, I would not recommend the service at all.

Cons

  • Poor very poor, by far the worse company to work with, I would not recommend this company unless you like Walmart and McDonald customer service. The owner of the company Fred shows very poor leadership skills and customer services, my company was billed incorrectly several times when I called to question the matter, I was told that no errors were found and after review they found errors where I was over billed. I called in regarding the billing matters several times. Another rep was equally as rude and unprofessional as Fred. Both had to call me back after review of my billing and tell me they were incorrect, and they indeed did find an issue. While discussing my issue both parties cut me off did not listen and continued to talk over me. Fred the owner even told me he was no longer going to allow me to have service and hung up on me. After researching the issue he called back and said he wanted to earn my service back and apology for the way the way he was on the phone with me, I listened to him and began to discuss my issue again and he then cut me off again and told me he wishes me the best of luck you can't make everyone happy has if me being displeased wasn't due to the disrespect, and rudeness along with several billing errors that was found. He told me how much of a credit I would be getting back and that he did also see where I called in. Fred told me that I emailed the company to stop a particular feature and I've never emailed the company, he kept telling me I did.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

TenX Systems
Founded: 2000
United States
www.residexsoftware.com

Company Information

Spectrum Voice Technologies
Founded: 1986
United States
www.spectrumvoice.com

Alternatives

MedRight

MedRight

CareRight Technologies, LLC

Alternatives

myUnity

myUnity

Netsmart Technologies
Resy OS

Resy OS

Resy Network
Sevocity EHR

Sevocity EHR

Sevocity

Categories

Categories

Home Care Supported
Home Health Care Supported

Home Care Features

Billing & Invoicing Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Supported
Insurance Management Supported
Payroll Management Supported
Scheduling Not Supported
Visit Verification Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Supported
Electronic Signature Supported
Employee Tracking Supported
Medication Database Supported
Patient Intake Supported
Scheduling Supported
Time / Task Reporting Supported

Assisted Living Features

Admissions Management Supported
Billing & Invoicing Supported
Building Maintenance Not Supported
Care Planning Supported
Event / Activities Planning Supported
Incident Management Supported
Marketing / Lead Management Supported
Meal / Nutrition Management Not Supported
Medical Records Supported
Medication Tracking Supported
New Resident Assessment Supported
Resident Info Management Supported
Scheduling Not Supported
Staff Management Supported
Work Order Management Not Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Not Supported
E/M Coding Not Supported
Handwriting Recognition Not Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Not Supported
MIPS Certified Not Supported
ONC-ATCB Certified Not Supported
Patient Portal Not Supported
Self Service Portal Not Supported
Voice Recognition Not Supported

Healthcare CRM Features

Audience Targeting Not Supported
Campaign Management Not Supported
Marketing Automation Not Supported
Medical History Records Supported
Patient Communications Supported
Patient Management Supported
Physician Management Supported
Predictive Analytics Not Supported

Home Care Features

Billing & Invoicing Not Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Not Supported
Insurance Management Not Supported
Payroll Management Not Supported
Scheduling Not Supported
Visit Verification Supported

Home Health Care Features

Billing & Invoicing Not Supported
Charting Not Supported
Electronic Signature Not Supported
Employee Tracking Supported
Medication Database Not Supported
Patient Intake Not Supported
Scheduling Not Supported
Time / Task Reporting Supported

Integrations

Aline Supported
EasyShifts Supported
FrameworkLTC Supported
Go Icon Supported
Intelligent Pharmacy Software Supported
eMenuCHOICE Supported

Integrations

Aline Not Supported
EasyShifts Not Supported
FrameworkLTC Not Supported
Go Icon Not Supported
Intelligent Pharmacy Software Not Supported
eMenuCHOICE Not Supported
Claim ResiDex and update features and information
Claim ResiDex and update features and information
Claim Spectrum TeleTrack and update features and information
Claim Spectrum TeleTrack and update features and information