Reservation Master

Reservation Master

Goldhill Software
RoverPass

RoverPass

4.7 out of 5 stars
Reservation Master RoverPass

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Reservation Master:

About

Reservation Master is a reservations software package developed for use in Hotels, Motels, Guest Houses, Bed and breakfast, Lodges & Inns and Campgrounds worldwide. It offers an easy to use, economically priced, yet robust solution for reservations, front desk, unlimited history, easy reporting. You’re presented with a color-coded booking sheet which provides you with instant information on your room availability and the guarantee status, reducing the possibility for mistakes. We are of the opinion that if you can’t understand a piece of software in five minutes, it’s too complicated to ever be of proper use. With this in mind we developed Reservation Master to be so easy to use you’ll have it up and running in less than ten minutes.
RoverPass:

About

RoverPass offers RV parks and campgrounds the best Central Reservation System tools and powers the largest RV park and campground marketplace. Our reservation management software is perfect for managing, tracking, and optimizing all your business needs via cloud-based booking software. Park owners can accept reservations online or over the phone and track availability all in one location. RoverPass also powers the next great travel marketplace which allows travelers to search for and book RV sites or campgrounds for their next vacation. Our extensive partner network also drive increased bookings and revenue for campground and RV park owners! At a glance RoverPass provides: >Complete, customizable reservation & guest management system >World’s largest RV park & campground Marketplace >Online General Store to process all sales in one place >Manage any type of long term stay >Channel management so you can keep track of your OTAs in one location.
Reservation Master:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RoverPass:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Reservation Master:

Audience

Booking software for tour operators
RoverPass:

Audience

RV park and campground owners
Reservation Master:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RoverPass:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Reservation Master:

API

Offers API Not Supported
RoverPass:

API

Offers API Not Supported
Reservation Master:

Screenshots and Videos

RoverPass:

Screenshots and Videos

Reservation Master:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
RoverPass:

Pricing

$3.5 per reservation
No monthly fees or worrying about charges during your off season. You pay $3.5 per reservation plus taxes.
Free Version Not Supported
Free Trial Not Supported
Reservation Master:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
RoverPass:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5
RoverPass:

Pros & Cons from Real Users

Pros

  • Ease of use for our staff and for our guests. Also, great interface and easy to understand for new staff. Integrated well with our website.
  • Many RV campgrounds don't take credit cards. RoverPass makes that possible. Helps campers that don't carry cash with them.
  • Before we started using RoverPass campsite, cabin booking and event bookings website, our phone was constantly ringing for reservations. You couldn’t eat with family and sometimes at midnight without the phone ringing. RoverPass set us up a website for our customers to book all these things, as well as, agree to waiver liability. It is a easy system to learn. We get the list of bookings online and the money goes into our account. No more taking credit cards over square. The small fee per booking is so cheap and the good part about it, is it’s passed onto the customer. People are used to paying small fees for these type of services. I thought I would get complaints about that but none so far. RoverPass personal has always been there for us. Easy to reach and a pleasure to talk to. Thank you RoverPass!!
  • I like the easy way to send an invoice to those who are website impaired. We have received about 600 reservations for this year with minimal problems. Easy to refund, too. I REALLY like the speed that I can get questions answered when I run into a problem. Bottom line - I love this and will continue to use RoverPass.
  • -Great customer service & team -It was easy to install onto our website -Team is willing to listen to our feedback and suggestions -Customers are booking easily with it, for the most part -Has nice layout of photos and information -No monthly fee to the campground/park owner

Cons

  • Nothing so far it is everything we had hoped for and more.
  • Hefty fees added to campground fees. Not easy to refund camper fees and they don't get user fees refunded.
  • The only con I have found is that I have been unable to get the interact campsite map going and that is my fault because I haven’t sent it yet to RoverPass.
  • I wish people could book multiple sites at once for clubs, groups.
  • -Confusing for customers to know what size rig to put in and what size sites correlates with their rig *this has been our biggest issue -Customers cannot change/edit their reservation on their own, it has to be done by your team/employees -Search engine is very specific by location
Reservation Master:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
RoverPass:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Reservation Master:

Company Information

Goldhill Software
www.goldhillsoft.com
RoverPass:

Company Information

RoverPass
Founded: 2014
United States
software.roverpass.com
Reservation Master:

Alternatives

RoverPass:

Alternatives

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Park With Us

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Reservation Master:
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Reservation Master:
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Reservation Master:
RoverPass:
Campspot

Campspot

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Reservation Master:
Frontdesk Anywhere

Frontdesk Anywhere

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RoverPass:
Reservation Master:

Categories

Reservations Supported
RoverPass:

Categories

Camp Management Supported
Point of Sale Supported
Reservations Supported
Reservation Master:

Reservations Features

Activities Booking Not Supported
Booking Notes Not Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Not Supported
Promotions Management Not Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Not Supported
RoverPass:

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Not Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Not Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Camp Management Features

Attendance Management Not Supported
Billing & Invoicing Supported
Customer Management Supported
Food Service Management Not Supported
For Campgrounds Supported
For Summer Camps Not Supported
Medical Management Not Supported
Online Registration Supported
Parent Portal Not Supported
Program Management Not Supported
Registration Management Supported
Scheduling Not Supported
Staff Management Not Supported

Campground Management Features

Asset Management Supported
Check-in / Check-out Supported
Multi-Location Supported
Online Booking Supported
Permit Management Supported
Point of Sale (POS) Supported
Rental Management Supported
Reservations Management Supported
Site Maps Supported
Utility Billing Not Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Not Supported
eCommerce Integration Not Supported
Electronic Signature Not Supported
Gift Card Management Not Supported
Loyalty Program Not Supported
Multi-Location Not Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Not Supported
Reservation Master:

Integrations

Mailchimp Not Supported
QuickBooks Online Not Supported
RoverPass:

Integrations

Mailchimp Supported
QuickBooks Online Supported
Reservation Master:
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RoverPass:
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