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About

Whether you're campground, bed and breakfast, boutique hotel, lodge, vacation rental or other property owner, ResNexus is designed to make managing your business easy. With our easy-to-use website and business management software you spend less time worrying and more time doing the things you love. ResNexus does more for far less money by providing the following services: 1. Professional Website: ADA compliant and SEO optimized 2. Online Bookings & Property Management 3. Text Messaging: Improve your reviews and save time contacting guests 4. Marketing Channels: Google Ads, Expedia, Booking.com, Airbnb, VRBO, TripAdvisor 5. Automatic email Marketing 6. Built-in Point-of-Sale 7. Wifi Door Locks 8. Credit Card Processing 9. and much more! ResNexus quickly gets your business up and running with free setup, data import, and industry leading customer support! Come see for yourself how ResNexus can reduce your business costs by thousands of dollars!

About

RoverPass offers RV parks and campgrounds the best Central Reservation System tools and powers the largest RV park and campground marketplace. Our reservation management software is perfect for managing, tracking, and optimizing all your business needs via cloud-based booking software. Park owners can accept reservations online or over the phone and track availability all in one location. RoverPass also powers the next great travel marketplace which allows travelers to search for and book RV sites or campgrounds for their next vacation. Our extensive partner network also drive increased bookings and revenue for campground and RV park owners! At a glance RoverPass provides: >Complete, customizable reservation & guest management system >World’s largest RV park & campground Marketplace >Online General Store to process all sales in one place >Manage any type of long term stay >Channel management so you can keep track of your OTAs in one location.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Independent Hotelier, Boutique Hotels, Campgrounds, Lodges, Resorts, Motels, Bed & Breakfasts, Vacational Rentals, and more!

Audience

RV park and campground owners

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20/month
ResNexus Pricing is based on services selected, industry, units/rooms and season.
Free Version Not Supported
Free Trial Supported

Pricing

$3.5 per reservation
No monthly fees or worrying about charges during your off season. You pay $3.5 per reservation plus taxes.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.4 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.5 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Versatility incase of use. Multiple options and reminders. Love the library, makes training easy. In the cloud is awesome, can take bookings anywhere. Groups works well once you learn how to do it. The rest of the system is very intuitive.
  • ResNexus is a classier version of hotel.com or expedia. It gave me those same power but let me work with a third-party (and we both get emails at the same time.). Really impressed with the elegance of this booking engine.
  • Customer service is what sold us on ResNexus nearly 4 years ago and it has only gotten better. Prompt response to questions and immediate action when needed. having a dedicated representative makes it personal.
  • When I need help during the big freeze in Texas, I got it. I was unable to use my reservation service because the internet was down so I called support at Reservation Nexus and the agents made the adjustments for me. The cancelled reservations, sent emails, snd blocked dates for me. What a relief!
  • Always available- We have used them for years now it would never consider any other reservation service. They are extremely professional their website is seamless for a guest to make reservations and they are always available if you need to call them and they are quick with an answer in solving problems.

Cons

  • Needs a pop up to alert you when your mistakenly booking someone in the old year. It happens. It can't be that hard to put a phrase that says are you sure you want to do this? A little safety net would be helpful.
  • So far I've had only a positive experience. When I ran into trouble, I got tech support quickly. It was mostly a product of my not understanding how things worked at that time. Now I do.
  • None. The team responds to emails or calls immediately and provides the tools and support needed.
  • Nothing! The service was excellent, the agents responded quickly and all my questions were answered in a timely manner. I need to have reservations cancelled and emails sent to the guests snd that was done for me
  • None.

Pros & Cons from Real Users

Pros

  • Ease of use for our staff and for our guests. Also, great interface and easy to understand for new staff. Integrated well with our website.
  • Many RV campgrounds don't take credit cards. RoverPass makes that possible. Helps campers that don't carry cash with them.
  • Before we started using RoverPass campsite, cabin booking and event bookings website, our phone was constantly ringing for reservations. You couldn’t eat with family and sometimes at midnight without the phone ringing. RoverPass set us up a website for our customers to book all these things, as well as, agree to waiver liability. It is a easy system to learn. We get the list of bookings online and the money goes into our account. No more taking credit cards over square. The small fee per booking is so cheap and the good part about it, is it’s passed onto the customer. People are used to paying small fees for these type of services. I thought I would get complaints about that but none so far. RoverPass personal has always been there for us. Easy to reach and a pleasure to talk to. Thank you RoverPass!!
  • I like the easy way to send an invoice to those who are website impaired. We have received about 600 reservations for this year with minimal problems. Easy to refund, too. I REALLY like the speed that I can get questions answered when I run into a problem. Bottom line - I love this and will continue to use RoverPass.
  • -Great customer service & team -It was easy to install onto our website -Team is willing to listen to our feedback and suggestions -Customers are booking easily with it, for the most part -Has nice layout of photos and information -No monthly fee to the campground/park owner

Cons

  • Nothing so far it is everything we had hoped for and more.
  • Hefty fees added to campground fees. Not easy to refund camper fees and they don't get user fees refunded.
  • The only con I have found is that I have been unable to get the interact campsite map going and that is my fault because I haven’t sent it yet to RoverPass.
  • I wish people could book multiple sites at once for clubs, groups.
  • -Confusing for customers to know what size rig to put in and what size sites correlates with their rig *this has been our biggest issue -Customers cannot change/edit their reservation on their own, it has to be done by your team/employees -Search engine is very specific by location

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ResNexus
Founded: 2004
United States
www.resnexus.com

Company Information

RoverPass
Founded: 2014
United States
software.roverpass.com

Alternatives

Alternatives

Firefly Reservations

Firefly Reservations

Aerocode Software LLC
GuestTracker

GuestTracker

TCS Systems Inc.

Categories

Categories

Camp Management Supported
Point of Sale Supported
Reservations Supported

Campground Management Features

Asset Management Supported
Check-in / Check-out Supported
Multi-Location Supported
Online Booking Supported
Permit Management Not Supported
Point of Sale (POS) Supported
Rental Management Supported
Reservations Management Supported
Site Maps Supported
Utility Billing Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Event Booking Features

Attendee Management Not Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Not Supported
Wait List Management Supported
Website Management Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Supported
Discount Management Supported
eCommerce Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Not Supported
Pricing Management Supported
Returns Tracking Not Supported
Sales Tracking Supported
Touch Screen Not Supported

Website Builder Features

Auto Update Supported
Content Import / Export Supported
Drag & Drop Supported
Invoices Supported
Landing Pages / Web Forms Supported
Newsletter Management Supported
Online Booking Supported
Online Store Builder Not Supported
Pre-built Templates Supported
Real Time Editing Supported
SEO Supported
Survey Builder Not Supported
White Label Not Supported

Campground Management Features

Asset Management Supported
Check-in / Check-out Supported
Multi-Location Supported
Online Booking Supported
Permit Management Supported
Point of Sale (POS) Supported
Rental Management Supported
Reservations Management Supported
Site Maps Supported
Utility Billing Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Not Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Not Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Camp Management Features

Attendance Management Not Supported
Billing & Invoicing Supported
Customer Management Supported
Food Service Management Not Supported
For Campgrounds Supported
For Summer Camps Not Supported
Medical Management Not Supported
Online Registration Supported
Parent Portal Not Supported
Program Management Not Supported
Registration Management Supported
Scheduling Not Supported
Staff Management Not Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Not Supported
eCommerce Integration Not Supported
Electronic Signature Not Supported
Gift Card Management Not Supported
Loyalty Program Not Supported
Multi-Location Not Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Not Supported

Integrations

QuickBooks Online Supported
Airbnb Supported
Authorize.Net Supported
Booking.com Supported
Expedia Supported
Google Ads Supported
Lightspeed Retail Supported
Mailchimp Not Supported
Tripadvisor Supported
Vrbo Supported

Integrations

QuickBooks Online Supported
Airbnb Not Supported
Authorize.Net Not Supported
Booking.com Not Supported
Expedia Not Supported
Google Ads Not Supported
Lightspeed Retail Not Supported
Mailchimp Supported
Tripadvisor Not Supported
Vrbo Not Supported
Claim ResNexus and update features and information
Claim ResNexus and update features and information
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