RightResponse AIRightResponse AI, Inc.
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Related Products
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About
Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.
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About
RightResponse AI is an AI-powered review and reputation management platform for location-based businesses, multi-location brands, agencies, and enterprises. Its multi-agent response workflow separates review understanding, safety and risk, theme analysis, approved-message selection, planning, writing, and final quality assurance. Teams can automatically publish responses or require human approval, using approved company, brand, and location knowledge when relevant. The platform also sends personalized email and SMS review requests, aggregates and monitors reviews, turns customer feedback into customizable Voice of Customer insights, analyzes competitor reviews, and tracks Google Maps rankings. RightResponse AI supports multi-location management, Done For You service, agency white-label options, integrations with Google Business Profile, Trustpilot, and Zapier, plus an Open API. Plans begin at $10 per location per month plus usage credits; Core, Pro, and Pro+ plans are also available.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in need of an all-in-one review management platform
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Audience
Location-based businesses, multi-location brands, agencies, franchises, enterprise reputation teams, customer experience teams, marketing teams, and operators that manage online reviews, review requests, local search visibility, or Voice of Customer programs.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$10/location/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company Information1440
Founded: 2009
United States
www.1440.io/reputation-studio/
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Company InformationRightResponse AI, Inc.
Founded: 2022
United States
www.rightresponseai.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Not Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Supported
White Label
Not Supported
Review Management Features
Campaign Management
Not Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Not Supported
Sentiment Analysis
Supported
Social Sharing
Not Supported
White Label
Not Supported
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Integrations
Google Business Profile
Not Supported
Salesforce
Supported
Trustpilot
Not Supported
Zapier
Not Supported
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Integrations
Google Business Profile
Supported
Salesforce
Not Supported
Trustpilot
Supported
Zapier
Supported
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