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About

Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.

About

Ratings and Reviews software that's scalable, dependable, and tailored to your needs. Let customers interact the way they want to. Selfies and photos of real people with your products. Collecting your customer's stories doesn't need to be all essays. Our advanced product review syndication features allow large volumes of reviews to be collected across different sites and markets. Large volumes of shared content bring together your worldwide market. Let customers interact the way they want to. Videos of real people with your products. Collecting your customer's stories doesn't need to be all essays. Identify trends in reviews to locate issues quickly. Geo-locate and categorize the issue quickly. Interacting with your customers shows them that you value their opinions and are willing to act upon them. This generates trust in you and your brand. Search engine optimization is a primary key to online visibility.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in need of an all-in-one review management platform

Audience

Growing online businesses seeking a tool to capture customer feedback and build shopper trust

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

1440
Founded: 2009
United States
www.1440.io/reputation-studio/

Company Information

Reziew
Founded: 2011
Switzerland
www.reziew.com

Alternatives

EmbedReviews

EmbedReviews

EmbedSocial

Alternatives

gominga

gominga

gominga eServices
LocalReviews

LocalReviews

OneLocal

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Google AdMob
Salesforce

Integrations

Google AdMob
Salesforce
Claim Reputation Studio and update features and information
Claim Reputation Studio and update features and information
Claim Reziew and update features and information
Claim Reziew and update features and information