Related Products
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About
Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.
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About
ReviewTrail was specifically designed to help SMEs and local businesses increase their online reputation in a simple and effective way by managing amazing customer reviews. It all started as a value-added service that we offered to the clients of our SEO agency, but we soon realized that this service had the potential to be a stand-alone tool capable of helping many businesses. This is how ReviewTrail was born. Since we started out as a digital marketing agency, we fully understand the challenges that SMEs face. We know how important a good reputation is, on and off the Internet, for the success and growth of a business. Welcome to ReviewTrail. We are here to help you. ReviewTrail is ideal for businesses where the person in charge is 100% focused on operations and doesn't want to waste time in the manual process of contacting and following up directly with all of their customers asking them to leave public online reviews.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies in need of an all-in-one review management platform
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Audience
Businesses in need of a powerful Review Management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$10 per location per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information1440
Founded: 2009
United States
www.1440.io/reputation-studio/
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Company InformationReviewTrail
reviewtrail.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Review Management Features
Campaign Management
Not Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Not Supported
Sentiment Analysis
Supported
Social Sharing
Not Supported
White Label
Not Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Not Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Supported
White Label
Not Supported
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Integrations
Airbnb
Not Supported
Facebook
Not Supported
Google Maps
Not Supported
Healthgrades
Not Supported
Salesforce
Supported
Tripadvisor
Not Supported
Yelp
Not Supported
Zillow
Not Supported
realtor.com
Not Supported
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Integrations
Airbnb
Supported
Facebook
Supported
Google Maps
Supported
Healthgrades
Supported
Salesforce
Not Supported
Tripadvisor
Supported
Yelp
Supported
Zillow
Supported
realtor.com
Supported
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