Related Products
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About
Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.
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About
ReviewTrail was specifically designed to help SMEs and local businesses increase their online reputation in a simple and effective way by managing amazing customer reviews. It all started as a value-added service that we offered to the clients of our SEO agency, but we soon realized that this service had the potential to be a stand-alone tool capable of helping many businesses. This is how ReviewTrail was born. Since we started out as a digital marketing agency, we fully understand the challenges that SMEs face. We know how important a good reputation is, on and off the Internet, for the success and growth of a business. Welcome to ReviewTrail. We are here to help you. ReviewTrail is ideal for businesses where the person in charge is 100% focused on operations and doesn't want to waste time in the manual process of contacting and following up directly with all of their customers asking them to leave public online reviews.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of an all-in-one review management platform
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Audience
Businesses in need of a powerful Review Management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$10 per location per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Information1440
Founded: 2009
United States
www.1440.io/reputation-studio/
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Company InformationReviewTrail
reviewtrail.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Review Management Features
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
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Integrations
Airbnb
Facebook
Google Maps
Healthgrades
Salesforce
Tripadvisor
Yelp
Zillow
realtor.com
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Integrations
Airbnb
Facebook
Google Maps
Healthgrades
Salesforce
Tripadvisor
Yelp
Zillow
realtor.com
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