Spade

Spade

Celtycs Outsourcing Services
+
+

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About

Repustate provides world-class AI-powered semantic search, sentiment analysis and text analytics for organizations globally. It gives businesses the capability to decode terabytes of information and discover valuable, actionable, business insights more astutely than ever. From our esteemed clients in the Healthcare industry, to recognised leaders in Education, Banking or Governance, Repustate provides continuous deep dives into complex integrated data across industries. Our solution drives sentiment analysis and text analytics for social media listening, Voice of Customer (VOC), and video content analysis (VCA) across platforms. It encompasses the plethora of slangs, emojis and acronyms superseding the rules of formal language in social media. Whether it’s data from Youtube, IGTV, Facebook, Twitter or TikTok, or your own customer review forums, employee surveys, or EHRs, you can identify the critical aspects of your business precisely.

About

Compares performance among peers, internally within the organization and externally among the industry. It is of utmost importance for any service company to protect its customers, agents as well as its own organization. You can do all this including compliance tracking, adherence and breaches. Understand how each partner or vendors are performing using our proprietary multiple level multiple owner scoring methodology. Understand drivers for customer loyalty through surveys as well as Spade deep dive analytics. We have a comprehensive set of reports that can be used to derive the loyalty of your customers.Perform deep dive analysis, find the root cause, identify the most common pit-falls, and make training need analysis. Also with Spade analytics there will be no questions unanswered.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes in all industries that need a powerful sentiment analysis tool

Audience

Companies looking for a cloud based Quality Monitoring tool

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$299 per month
English language only
Document Sentiment only
Standard Document Volume
Basic Support - Email
Cloud API
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Repustate
Founded: 2008
Canada
www.repustate.com

Company Information

Celtycs Outsourcing Services
India
spadeondemand.com

Alternatives

Alternatives

Semantria

Semantria

Lexalytics

Categories

Categories

Quality Management Supported

Data Mining Features

Data Extraction Supported
Data Visualization Supported
Fraud Detection Not Supported
Linked Data Management Supported
Machine Learning Supported
Predictive Modeling Not Supported
Semantic Search Supported
Statistical Analysis Not Supported
Text Mining Supported

Natural Language Processing Features

Co-Reference Resolution Supported
In-Database Text Analytics Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Not Supported
Open Source Integrations Supported
Parsing Not Supported
Part-of-Speech Tagging Supported
Sentence Segmentation Supported
Stemming/Lemmatization Supported
Tokenization Not Supported

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Supported
Language Detection Supported
Predictive Modeling Not Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Not Supported
Taxonomy Classification Not Supported
Text Analysis Supported
Topic Clustering Supported

Quality Management Features

Audit Management Supported
Complaint Management Supported
Compliance Management Not Supported
Corrective and Preventive Actions (CAPA) Supported
Defect Tracking Not Supported
Document Control Supported
Equipment Management Supported
ISO Standards Management Not Supported
Maintenance Management Not Supported
Risk Management Not Supported
Supplier Quality Control Not Supported
Training Management Not Supported

Integrations

No info available.

Integrations

No info available.
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