Rentrax vs. STAR Events Rental Comparison


Rentrax	STAR Events Rental WhiteStar USA	+	+
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About Rentrax’s cloud-based rental management software is intuitive & powerful. We started out as a bike and ski rental company and we couldn’t find software that worked for us, so we had to create our own. While many rental software options have been adapted from other sales or inventory management purposes, Rentrax has purpose-built our software specifically for the rental industry; this means we understand the day-to-day running of rental businesses, and we know how to help. Ultimately, our software has been developed to improve the lives of rental business owners and their employees. Adding ease, efficiency, and profitability wherever possible.	About Handle high-value serialized assets, bulk items, and supplies, Kits, labor, delivery and pick-up charges, outside processing, sub-rentals, and re-rents. The Availability Calendar lets you know exactly where your inventory is and what is available. Get full physical and financial Utilization reporting so you know what’s making money and what’s not. STAR enables you to assemble and rent Kits. This is particularly important when you rent a high-value or serialized item that needs to be delivered with supplies. All costs and Inventory levels are automatically tracked. We offer you the option of Running your software at your own premises, or in the Cloud, as a subscription (SaaS), or any combination of the two. We can upgrade your present system and give you advanced technology for growth.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Rental Businesses of all sizes interested in improving the rental process, and boosting their revenue	Audience Anyone looking for a rental management system for special events
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $119/month $239/month for Standard Plan $479/month for Pro Plan (You can park on the low season for $14/month) Free Version Not Supported Free Trial Supported	Pricing $150/month/user SaaS, Azure Cloud, Hybrid Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.2 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Rentrax has outstanding customer support, an intuitive UI, and an extensive feature set. We almost got all we needed. It has all features I was looking for: 1. We need to take online orders and Rentrax has a pretty good order form. It does not have a modern look, but it's very practical. 2. Rentrax has a built-in electronic signature function which we needed 3. It has a good messaging system that allows us to send a confirmation email to customers automatically regarding their rentals. 4. We need to set different price formats for each piece of equipment based on the time of the year (Holidays have their own pricing). As far as I researched, Rentrax has the most flexible price management out there and it does a good job to set up our pricing model. A lot of features, deposit system, a good amount of possibilities on how to manage your prices, type of rental and bundle. really helpful staff. We looked for an integrated rental management program that would eliminate the inefficiencies of pen and paper. We saw the best outcome when we went with Rentrax. We transformed the shop operations to support online and kiosk reservations. We saw a 15% increase in revenue and 20% savings on our employee costs by reducing wait time. Rentrax is relatively easy to use and feature-rich. I enjoy its flexible price management and ski-related settings. It is convenient when we switch to ski/snowboard rental in winter. Cons The initial setup can demand a significant amount of time. To be able to use all features, there is a learning curve. Sometimes I get a bit overwhelmed, but the good thing is their customer service is very helpful. Loading time a bit long sometimes. Still need more improvement on the display and it will be nice to be able to totally customize your front page. Although it is easy to use, there is still room for the interface to improve. I talked to customer service, and the good news is the new design is coming soon.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Rentrax Founded: 2016 Canada www.rentrax.com	Company Information WhiteStar USA Founded: 2001 United States www.whitestarusa.com/star-events-rental
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Categories Bike Rental Supported Boat Rental Supported Equipment Rental Supported Inventory Management Supported Order Management Supported Rental Supported Tour Operator Supported	Categories Equipment Rental Supported Event Rental Supported Rental Supported
Equipment Rental Features Asset Tracking Supported Barcoding Supported Billing and Invoicing Supported Customer Management Supported Inventory Management Supported Maintenance Management Supported Order Management Supported Reservations Management Supported Utilization Reporting Supported Rental Features Auto / Boat Rental Supported Contract Management Supported Inspection Management Not Supported Inventory Management Supported Late Fee Calculation Supported Maintenance Management Supported Medical Equipment Rental Supported Multi-Location Supported Online Booking Supported Rate Management Supported Recurring Rentals Supported Reservations Management Supported Scheduling Supported Short / Long Term Rental Supported Show More Features Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Not Supported Inventory Optimization Supported Kitting Not Supported Manufacturing Inventory Management Not Supported Mobile Access Supported Multi-Channel Management Not Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Not Supported Supplier Management Not Supported Warehouse Management Not Supported Order Management Features Back Order Management Not Supported Catalog Management Not Supported Inventory Management Supported Order Entry Supported Order Fulfillment Supported Order Tracking Supported Recurring Orders Supported Returns Management Supported Shipping Management Not Supported Special Order Management Not Supported Tour Operator Features Accommodation Booking Not Supported Activities Booking Supported Central Reservation System Supported Coach Booking Not Supported Custom Packages Supported Customer Management Supported GDS / OTA Integration Not Supported Itinerary Creation Not Supported Multi-Day Tours Supported Payment Processing Supported Price / Margin Management Supported Promotions Management Supported Quote Management Not Supported Reservations Management Supported Vendor Management Not Supported Website Management Not Supported	Equipment Rental Features Asset Tracking Supported Barcoding Supported Billing and Invoicing Supported Customer Management Supported Inventory Management Supported Maintenance Management Supported Order Management Supported Reservations Management Supported Utilization Reporting Supported Rental Features Auto / Boat Rental Not Supported Contract Management Supported Inspection Management Not Supported Inventory Management Supported Late Fee Calculation Supported Maintenance Management Supported Medical Equipment Rental Supported Multi-Location Supported Online Booking Supported Rate Management Not Supported Recurring Rentals Supported Reservations Management Supported Scheduling Supported Short / Long Term Rental Supported
Integrations .NET Not Supported Authorize.Net Supported CardConnect Supported Elavon Supported Microsoft Dynamics 365 Business Central Not Supported Moneris Supported Paragon Supported PayPal Supported QuickBooks Online Supported Square Card Reader Supported Stripe Supported Windcave Supported Show More Integrations View All 11 Integrations	Integrations .NET Supported Authorize.Net Not Supported CardConnect Not Supported Elavon Not Supported Microsoft Dynamics 365 Business Central Supported Moneris Not Supported Paragon Not Supported PayPal Not Supported QuickBooks Online Not Supported Square Card Reader Not Supported Stripe Not Supported Windcave Not Supported Show More Integrations View All 2 Integrations
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