STAR Events Rental

STAR Events Rental

WhiteStar USA
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About

Rentrax’s cloud-based rental management software is intuitive & powerful. We started out as a bike and ski rental company and we couldn’t find software that worked for us, so we had to create our own. While many rental software options have been adapted from other sales or inventory management purposes, Rentrax has purpose-built our software specifically for the rental industry; this means we understand the day-to-day running of rental businesses, and we know how to help. Ultimately, our software has been developed to improve the lives of rental business owners and their employees. Adding ease, efficiency, and profitability wherever possible.

About

Handle high-value serialized assets, bulk items, and supplies, Kits, labor, delivery and pick-up charges, outside processing, sub-rentals, and re-rents. The Availability Calendar lets you know exactly where your inventory is and what is available. Get full physical and financial Utilization reporting so you know what’s making money and what’s not. STAR enables you to assemble and rent Kits. This is particularly important when you rent a high-value or serialized item that needs to be delivered with supplies. All costs and Inventory levels are automatically tracked. We offer you the option of Running your software at your own premises, or in the Cloud, as a subscription (SaaS), or any combination of the two. We can upgrade your present system and give you advanced technology for growth.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Rental Businesses of all sizes interested in improving the rental process, and boosting their revenue

Audience

Anyone looking for a rental management system for special events

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$119/month
$239/month for Standard Plan
$479/month for Pro Plan
(You can park on the low season for $14/month)
Free Version
Free Trial

Pricing

$150/month/user
SaaS, Azure Cloud, Hybrid
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.2 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Rentrax has outstanding customer support, an intuitive UI, and an extensive feature set. We almost got all we needed.
  • It has all features I was looking for: 1. We need to take online orders and Rentrax has a pretty good order form. It does not have a modern look, but it's very practical. 2. Rentrax has a built-in electronic signature function which we needed 3. It has a good messaging system that allows us to send a confirmation email to customers automatically regarding their rentals. 4. We need to set different price formats for each piece of equipment based on the time of the year (Holidays have their own pricing). As far as I researched, Rentrax has the most flexible price management out there and it does a good job to set up our pricing model.
  • A lot of features, deposit system, a good amount of possibilities on how to manage your prices, type of rental and bundle. really helpful staff.
  • We looked for an integrated rental management program that would eliminate the inefficiencies of pen and paper. We saw the best outcome when we went with Rentrax. We transformed the shop operations to support online and kiosk reservations. We saw a 15% increase in revenue and 20% savings on our employee costs by reducing wait time. Rentrax is relatively easy to use and feature-rich. I enjoy its flexible price management and ski-related settings. It is convenient when we switch to ski/snowboard rental in winter.

Cons

  • The initial setup can demand a significant amount of time.
  • To be able to use all features, there is a learning curve. Sometimes I get a bit overwhelmed, but the good thing is their customer service is very helpful.
  • Loading time a bit long sometimes. Still need more improvement on the display and it will be nice to be able to totally customize your front page.
  • Although it is easy to use, there is still room for the interface to improve. I talked to customer service, and the good news is the new design is coming soon.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rentrax
Founded: 2016
Canada
www.rentrax.com

Company Information

WhiteStar USA
Founded: 2001
United States
www.whitestarusa.com/star-events-rental

Alternatives

aReservation

aReservation

Indexic

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Adelie

Adelie Logistics
Yo!Rent

Yo!Rent

FATbit Technologies
AcuRental

AcuRental

IIG Services

Categories

Categories

Equipment Rental Features

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

Rental Features

Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling
Short / Long Term Rental

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Equipment Rental Features

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

Rental Features

Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling
Short / Long Term Rental

Integrations

.NET
Authorize.Net
CardConnect
Elavon
Microsoft Dynamics 365 Business Central
Moneris
Paragon
PayPal
QuickBooks Online
Square Card Reader
Stripe
Windcave

Integrations

.NET
Authorize.Net
CardConnect
Elavon
Microsoft Dynamics 365 Business Central
Moneris
Paragon
PayPal
QuickBooks Online
Square Card Reader
Stripe
Windcave
Claim Rentrax and update features and information
Claim Rentrax and update features and information
Claim STAR Events Rental and update features and information
Claim STAR Events Rental and update features and information