RentMy vs. Rides Rental Software Comparison


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About Powerful rental platform with WordPress plugin to add real-time rentals to your website for e-commerce payment processing, shipping and inventory tracking and too many features to list. Set up an easy-to-use online booking system, synced with your inventory for up-to-the-second availability. Perfect for rental companies with a storefront, and works great for pop-ups, too. SSL-protected, reliable and secure way to capture Customer payments (without the commissions) Want to offer real-time, secure rentals to Customers? Sell and rent products. Need dynamic shipping and/or delivery fee calculation. Want to use their merchant processor to handle online payments? Want to take control of their rentals on their terms. Save time & money using the RentMy integrated card-present payments option. Works like a traditional POS, but with powerful options to run your rental business.	About Rides Rental Software was developed to fulfill the need for a platform solution that will allow rental businesses to maximize the number of units rented by incorporating key features like an optimized website to attract more customers, online booking, scheduling, digital document signing, and much more. Custom-designed websites that first and foremost drive traffic, while making it easy for customers to rent and book online. Rental units, classes, experiences, and anything else that needs to be booked online can easily be done via our platform. Real-time availability allows your customers to easily make decisions. Allow customers to electronically sign documents and waivers online with ease. Plus upload important documents like proof of insurance or driver's licenses. Pull reports such as your sales or top rentals, delivery and pick-up reports, and more so you can see what's going on with your business.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Rental companies searching for a solution to manage and improve their operations	Audience Rental businesses in search of a tool to attract more customers and manage online bookings
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 2.0 / 5 ease 3.0 / 5 features 4.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros After setting up my yard sign rental business, I was eager to find a rental website platform. I checked out quite a few and found that Rentmy seemed to have all of the features I was looking for. In hindsight, there are much better and cheaper ones out there. More of that later. Please read the entire review to see why I would not recommend using RentMy for your business. USING THE PROGRAM: RentMy offered a free, but limited, plan which I thought would be perfect while I was figuring things out. While there are a nice selection of features, locating the right place to make changes to inventory and other items is not very intuitive. You may find yourself searching all over the menus to find what you are looking for. Secondly, navigating the screens is absolutely infuriating. Tapping on a menu item usually brings up a second, half screen of items and selections. The problem is finding just the right place on the screen to place your curser so that you can scroll up or down. Even after 2 months of using the software, I was still struggling every time. Another major issue is that the website does not load the first time. I had several customers tell me that the website was not working. Only after a person refreshes the page, will the site load (although extremely slowly). I made quite a few requests for computer chats to ask for help, and to their credit, they were quite helpful and responsive. They were almost always available when I requested a chat. Most of the questions I had were either trying to figure out how to achieve a particular function or asking to make something work that wasn’t working properly. Everything was fine until I received a message that read something to the effect of, “You have exhausted your amount of time for assistance. Please purchase a paid plan”. That was all fine except for the fact that I still needed help fixing things that weren’t working correctly before I felt comfortable paying $60 a month. Since I really needed their assistance to fix the problems, I went ahead and signed up for a paid plan. I was extremely disappointed to find out that even after paying for a plan, the website was still directing to Rentmy as the main site and referring to their website when I sent a customer a link to my website. I was told that I would have to pay another $100 to have their name removed from the web address. As it turned out, there was absolutely no benefit to upgrading to the paid plan. There was an option to downgrade back to the free site so I immediately did that. ETHICS AND BUSINESS PRACTICES: Here’s where it gets ugly. I remained on the free plan, even though they kept “adding” limiting features. For example, just a few days ago, they added a large watermark with the RentMy logo on top of all of my product images. I get it! They want people to purchase the paid plan. I understood this and chose to keep it like this until I decided if I was going to stay with them or find another rental platform. I didn’t have to wait long as RentMy made that decision for me. Remember when I said I had paid for a one month paid plan? I downgraded to the free, limited, version and expected that to be that. I got an email today, saying “Your subscription will renew soon”. “ This is a friendly reminder that your Renterval LLC subscription will automatically renew on September 30, 2020. Wait! What? I cancelled that subscription. This must be a mistake, right? So I emailed them, telling them that I did not want to renew the subscription. I received a reply a few minutes later saying they were cancelling my account per my request. I replied that I would like to keep the account active until the end of the month. They replied back that they were keeping my data on file until the end of the month (6 more days) but that they deactivated my account because I wasn’t paying. There is so much wrong with this. Where to start. It seems to me that they had some regrets after they set up a free plan and decided that they wanted to do away with that option. But what about the customers that are already on that plan? Perhaps they could send them an email telling them that they are sorry but we are no longer offering the free plan and as of x date, you will either need to choose a paid plan or the account will be closed. That sounds like a reasonable approach, right? Instead, they chose to deactivate my account, immediately, after I let them know I had no intention of letting them charge my card next month without authorization. The consequences? I have lost all of my client information and have no website. Thankfully, I have just found another rental website platform called Reservety. They are responsive, polite, reasonably priced, and most importantly, act with professionalism. Check them out! Cons No communication. Unprofessional. They should learn how to deal with customers to make things better and not charge without authorization.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information RentMy Founded: 2008 United States rentmy.co	Company Information Rides Rental Software www.ridesrentalsoftware.com
Alternatives Rent Rabbit	Alternatives aReservation Indexic
Booqable	Rent Rabbit
Rentware Betterware Software	Rent it Biz
Rides Rental Software	Reservety
VEVSoftware View All	Booqable View All
Categories Boat Rental Supported Rental Supported	Categories Bike Rental Supported Boat Rental Supported Car Rental Supported Equipment Rental Supported Rental Supported
Rental Features Auto / Boat Rental Supported Contract Management Supported Inspection Management Supported Inventory Management Supported Late Fee Calculation Supported Maintenance Management Supported Medical Equipment Rental Supported Multi-Location Supported Online Booking Supported Rate Management Supported Recurring Rentals Supported Reservations Management Supported Scheduling Supported Short / Long Term Rental Supported
Integrations Stripe Supported Bing Not Supported Braintree Not Supported GoDaddy Not Supported Google Ads Not Supported Google Search Console Not Supported Google Translate Not Supported PayPal Supported Podium Not Supported SmartCallz Not Supported WordPress Supported Yahoo Search Not Supported Show More Integrations View All 3 Integrations	Integrations Stripe Supported Bing Supported Braintree Supported GoDaddy Supported Google Ads Supported Google Search Console Supported Google Translate Supported PayPal Not Supported Podium Supported SmartCallz Supported WordPress Not Supported Yahoo Search Supported Show More Integrations View All 10 Integrations
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