Serpent

Serpent

Tekunda
+
+

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About

ReleaseIQ helps companies accelerate software product release cycles while improving quality and efficiency with an Enterprise DevOps Platform that leverages existing CI/CD tools, if present, and: - provides visibility into every step of every pipeline, from commit to production, delivered in role-focused dashboards to ensure that all stakeholders have the same information in near real time. - integrates orchestration with intelligent diagnosis and troubleshooting to dramatically increase productivity and reduce MTTR. - highlights actionable insights to empower teams to drive continuous improvement.

About

Serpent is a Salesforce DevOps platform that removes bottlenecks and accelerates release cycles for Salesforce teams. Its task-based workflow gives a simple, visual interface that needs no Git expertise, so teams can plan, track and deploy features and fixes confidently. Org management is streamlined with instant access to scratch orgs, sandboxes and production environments. Serpent automates deployments of metadata and data in one flow, removing the need for complex scripts or command line tools, and includes built-in version control, audit trails and rollback. It also runs a native MCP server, so AI clients such as Claude and Cursor can plan deploys and open pull requests. Used by 60+ Salesforce teams. Serpent is built by Tekunda (tekunda.com), a Salesforce consulting, ISV and PDO partner that runs Serpent on its own client engagements.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developer teams, DevOps, Testers, Product Owner, Management, Leadership

Audience

Salesforce development teams, release managers, and administrators seeking a user-friendly, scalable DevOps platform to automate deployments, improve collaboration, and accelerate Salesforce release cycles

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Per User per month
Free Version
Free Trial

Pricing

$699/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Give DevOps top view of whole CICD workflows. Easy to understand which commit with which build and test results.
  • A big picture view and control of the build process, with a nice browser-based interface. Great customer support.
  • Pipeline configuring setup for a CI/CD process is very easy and innovative. By using the RIQ Pipeline it makes the respective developers to track the status of their commits for a deployments and failures. ReleaseIQ EKS deployments is a very useful component in their product which makes us integrate with other tools especially Jenkins for building an image which dynamically used by the EKS component to apply it to our cluster. Pipeline UI gave us better looks on logs/Pipeline status.

Cons

  • Should support more CICD tools, such as ArgoCD. No condition workflow (for example if A then B). Not easy to customize scripts.
  • I don't have any cons to report at this time. Their support team quickly helped me when I had a question.
  • I personally don't feel any cons for ReleaseIQ. It fits well for automated deployment Process we do using Puppet.

Pros & Cons from Real Users

Pros

  • One-click deployments with rollback options, Supports both scratch orgs and persistent orgs (sandboxes, production), affordable prices
  • Serpent has fundamentally improved the way our Salesforce team handles releases. Before Serpent, we were stuck in a cycle of manual deployments, unpredictable change sets, and fragmented tools. Since adopting Serpent, we’ve standardised our release process using its GitFlow-native interface, allowing developers and admins to collaborate in a much cleaner, more scalable way. We especially appreciate the task-based workflow — it creates a shared source of truth between product, dev, and QA. Features like one-click deploys, rollback, sandbox pooling, and metadata + data deployments have saved us hours each week. The UI is clean and intuitive, even for non-developers on our team. Having Git metadata linked to builds, and visual build timelines, gives us full transparency across environments.
  • great ui/ux design/ great user flow/ great features/ ease of use/ helps user starts a project easily connects with GitHub
  • Serpent brings everyone into the release process—whether you're writing code or not. It makes collaboration easy without relying on complex tooling or command-line expertise.

Cons

  • It’s a relatively new tool, so it doesn’t have the same community size
  • UX still evolving — while the core flows are solid, some areas could benefit from better visual hierarchy and contextual help. Limited free trial
  • some user experience needs to be enhanced to be better
  • Serpent is still growing its ecosystem, so while it covers the essentials well, you might not find the same level of third-party integrations or community resources you’d expect from more established platforms.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ReleaseIQ
Founded: 2019
United States
www.releaseiq.io

Company Information

Tekunda
Founded: 2018
Dubai, United Arab Emirates
serpent.cloud

Alternatives

Alternatives

Categories

Categories

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Continuous Delivery Features

Application Lifecycle Management
Application Release Automation
Build Automation
Build Log
Change Management
Configuration Management
Continuous Deployment
Continuous Integration
Feature Toggles / Feature Flags
Quality Management
Testing Management

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Integrations

Bamboo
Bitbucket
CircleCI
GitHub
GitLab
JFrog Artifactory
JFrog Pipelines
JFrog Xray
Jenkins
Jira
New Relic
Salesforce
Spinnaker

Integrations

Bamboo
Bitbucket
CircleCI
GitHub
GitLab
JFrog Artifactory
JFrog Pipelines
JFrog Xray
Jenkins
Jira
New Relic
Salesforce
Spinnaker
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