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About

Expand your reach without sacrificing your margins! Relay delivers orders from all your platforms so that you can keep using third-party apps for your restaurant’s marketing, while cutting your delivery commissions. Stop letting third-party apps eat your margins while overcharging your customers. With Relay as your fulfilment partner, you could reduce your commissions by up to 75%. No more juggling multiple apps and devices. We can set you up with a unified management system that aggregates phone-orders, orders from your website, and integrates with all the most popular delivery apps overnight! Talk to one of our specialists about your restaurant's needs, and they will walk you through Relay’s technology and services. Unselect the delivery option from third-party platforms. Continue to receive orders from 3rd party delivery platforms but use Relay for a more affordable and consistent delivery option.

About

Smooth Commerce is an all-in-one digital ordering, customer marketing, and loyalty platform tailored for restaurants. It empowers restaurant operators to regain control over the customer experience, promoting profitable sales growth by reducing reliance on high-cost third-party marketplaces. The platform offers web ordering and custom-branded native mobile apps, enabling customers to place orders for pickup or delivery directly through the restaurant's digital channels. Integrated loyalty programs and marketing tools allow for personalized customer engagement, fostering repeat business and increased basket sizes. Smooth Commerce's operational tools, including seamless integrations with point-of-sale systems and delivery service providers, enhance efficiency and streamline workflows. The Merchant Portal provides real-time analytics and reporting, offering insights into customer behavior and sales performance to inform strategic decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants wanting to grow their margins using a delivery platform

Audience

Restaurant chains interested in a tool to enhance their digital presence and streamline their online ordering operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I am sorry but i do not have 100 characters to describe the frustration, enduring the lying APP and putting up with the rudest slovenly driver I have ever come across.

Cons

  • They lie. They do not have any drivers. Ordered from same restaurant for 30 years which is less than 2 miles from my home. It took relay 15 minutes to acknowledge my order. Then 30 minutes from time it was ready to get to me. Delivered by slovenly foreigner who cursed me out in a foreign language because I would not wait for him to take my picture with bag! Surreal experience.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Relay
United States
www.relay.delivery/

Company Information

Smooth Commerce
Founded: 2012
Canada
smooth.tech/

Alternatives

Alternatives

Relay

Relay

Relay Technologies
PAR

PAR

PAR Technology

Categories

Courier Supported

Categories

Online Ordering Supported

Integrations

Accur8 TMS Supported
Bbot Supported
Konstantly Supported
Teal Supported

Integrations

Accur8 TMS Not Supported
Bbot Not Supported
Konstantly Not Supported
Teal Not Supported
Claim Relay and update features and information
Claim Relay and update features and information
Claim Smooth Commerce and update features and information
Claim Smooth Commerce and update features and information