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About

Expand your reach without sacrificing your margins! Relay delivers orders from all your platforms so that you can keep using third-party apps for your restaurant’s marketing, while cutting your delivery commissions. Stop letting third-party apps eat your margins while overcharging your customers. With Relay as your fulfilment partner, you could reduce your commissions by up to 75%. No more juggling multiple apps and devices. We can set you up with a unified management system that aggregates phone-orders, orders from your website, and integrates with all the most popular delivery apps overnight! Talk to one of our specialists about your restaurant's needs, and they will walk you through Relay’s technology and services. Unselect the delivery option from third-party platforms. Continue to receive orders from 3rd party delivery platforms but use Relay for a more affordable and consistent delivery option.

About

Restolabs is a commission-free online ordering and restaurant growth platform that helps restaurants increase direct online orders and reduce reliance on third-party delivery marketplaces. Built for cafés, pizzerias, food trucks, cloud kitchens, catering businesses, independent restaurants, and multi-location brands, the platform offers branded online ordering, websites, mobile apps, QR ordering, delivery management, loyalty programs, and analytics. Restaurants can manage pickup, delivery, dine-in, curbside pickup, and catering while retaining ownership of customer data and branding. Features include menu customization, delivery zone management, order tracking, loyalty rewards, coupons, push notifications, analytics, and reporting. Restolabs integrates with POS systems, payment gateways, and delivery providers including Toast, Clover, DoorDash Drive, Uber Direct, and GrubHub. The platform supports multilingual ordering, branded apps, SEO websites, and reseller solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants wanting to grow their margins using a delivery platform

Audience

Independent restaurants, cafés, pizzerias, food trucks, cloud kitchens, catering businesses, and multi-location restaurant brands looking to grow direct online orders.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$55/month
Restolabs offers flat monthly pricing per store with zero per-order commissions. Pricing starts at $55/month per store (billed annually) for the Basic plan. Growth plan pricing starts at $79/month per store, while the Pro plan starts at $159/month per store. Plans include online ordering, payment integrations, loyalty tools, analytics, QR ordering, delivery integrations, branded mobile apps, and SEO-optimized restaurant websites depending on the selected package. A 30-day free trial is available across all plans.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I am sorry but i do not have 100 characters to describe the frustration, enduring the lying APP and putting up with the rudest slovenly driver I have ever come across.

Cons

  • They lie. They do not have any drivers. Ordered from same restaurant for 30 years which is less than 2 miles from my home. It took relay 15 minutes to acknowledge my order. Then 30 minutes from time it was ready to get to me. Delivered by slovenly foreigner who cursed me out in a foreign language because I would not wait for him to take my picture with bag! Surreal experience.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Relay
United States
www.relay.delivery/

Company Information

Restolabs
Founded: 2015
United States
www.restolabs.com

Alternatives

Alternatives

ARP.top

ARP.top

Anatolkin LLC
Relay

Relay

Relay Technologies

Categories

Courier Supported

Categories

Food Delivery Supported
Online Ordering Supported
Order Management Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Online Ordering Features

Integrated Gift Cards Supported
Menu / Product View Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Supported
Secure Payment Processing Supported
Store Locator Supported
White-Label Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Integrations

Apple Pay Not Supported
Authorize.Net Not Supported
Bbot Supported
Careem Not Supported
Checkmate Not Supported
Clover Not Supported
Como Not Supported
Deliverect Not Supported
DoorDash Not Supported
Google Pay Not Supported
Heartland Payment Processing Not Supported
Konstantly Supported
Postmates Not Supported
Revel Systems Not Supported
Shipday Not Supported
Stripe Not Supported
Teal Supported
Toast POS Not Supported
Tookan Not Supported
Worldpay Not Supported

Integrations

Apple Pay Supported
Authorize.Net Supported
Bbot Not Supported
Careem Supported
Checkmate Supported
Clover Supported
Como Supported
Deliverect Supported
DoorDash Supported
Google Pay Supported
Heartland Payment Processing Supported
Konstantly Not Supported
Postmates Supported
Revel Systems Supported
Shipday Supported
Stripe Supported
Teal Not Supported
Toast POS Supported
Tookan Supported
Worldpay Supported
Claim Relay and update features and information
Claim Relay and update features and information
Claim Restolabs and update features and information
Claim Restolabs and update features and information