TeamXPConducttr
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Related Products
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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About
Conducttr crisis simulation software delivers a high fidelity, realistic exercising environment to build experience and confidence - anywhere. Situational awareness and strategy are key to effective crisis management. Develop a sense of calm and confidence in your crisis team with realistic rehearsals. A simple tweet can destroy a reputation. Make sure that your team knows how to handle a communications crisis through realistic training. Cyber-attacks, natural disasters, product recalls, broken supply chain… Train your team to keep your business running and recovering even when crisis strikes. Exercise in the digital domain in a high fidelity environment, preparing teams for influence operations, hybrid warfare, countering disinformation and counter-terrorism. Conducttr makes out training more immersive and realistic and that means trainees are better prepared for their jobs.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Audience
Organizations seeking a crisis simulation software to improve their operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Company InformationConducttr
Founded: 2010
United Kingdom
www.conducttr.com/teamxp/
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Alternatives |
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Categories |
Categories |
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Training Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
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Integrations
No info available.
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Integrations
No info available.
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