Related Products
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About
Whether you’re looking for an LMS with a self-serve library of content or you’re looking to work with a team of learning experts to develop a complete learning solution, we’ve got you covered! The LMS is built for business. We keep training simple with an easy-to-navigate dashboard, and visual reporting tools so you get the full picture of training engagement in your business. Search our growing library of content which has been designed to give you easy-to-implement courses and learning pathways for every area of your business. Have a niche training topic, seasonal product updates or just want to build something completely new? Our in-house production and Instructional Design team can help. Your business is unique, and training is often not a one-size-fits-all equation which is why we offer a number of ways to customize our content.
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for an end-to-end training solution designed to change behavior
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationRedSeed
Founded: 2008
New Zealand
www.redseed.com
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Training Features
Academic / Education
Supported
Asynchronous Learning
Not Supported
Blended Learning
Supported
Built-In Course Authoring
Not Supported
Built-in LMS
Supported
Certification Management
Supported
Corporate / Business
Supported
eCommerce
Not Supported
Learner Portal
Supported
Mobile Learning
Not Supported
Simulation
Not Supported
Synchronous Learning
Not Supported
Training Companies
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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