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About

Online consultant to the site - a powerful solution that makes it possible to instantly communicate with the visitor. Raises sales and creates high-quality service. Simple and very effective. An annoying online consultant can easily ruin a visitor's first impression of your site. We have done everything so that your customers avoid this annoying feeling. By following the look, gestures, behavior of the visitor, an experienced sales assistant knows in advance what needs to be offered to the client. With co-browse technology, this has become possible on the Internet. Monitor your visitors and provide an unprecedented level of service. RedHelper constantly compares an employee's individual performance with the statistics of all operators working in the system to show a personal rating . The operator immediately understands when he needs to work better and more efficiently, and the element of gamification and rivalry motivates him to achieve results.

About

Win more customers and create better support experiences with live video chat, screen takeover, and user monitoring, directly on your website. Gain insight into your customer's buying process. Get notified when your customers enter high-value pages. Go live and video chat with customers anytime. Understand how your customers found your site. Make your customers purchasing process personally, starting with their first click. ServiceBell integrates with Intercom to enable rich interactivity with video chat and screen takeover. ServiceBell integrates with Calendly so your customers can easily schedule a call with your team. ServiceBell integrates with Clearbit Reveal to alert you when high-value prospects are on your website. Request a demo today to see how ServiceBell can help empower organizations of all sizes to build better relationships with their customers. ServiceBell works on every website, regardless of framework or language.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies of all sizes that need a live chat and co-browsing solution

Audience

Website managers and companies looking for a solution to improve their support options and engage customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30.00/month/user
Free Version Supported
Free Trial Supported

Pricing

$500 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

RedHelper
Founded: 2012
Russian Federation
redhelper.ru/

Company Information

ServiceBell
Founded: 2005
India
www.servicebell.com

Alternatives

Alternatives

BellCommander

BellCommander

AcroVista Software

Categories

Co-Browsing Supported
Live Chat Supported

Categories

Co-Browsing Supported
Live Chat Supported
Video Conferencing Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Chili Piper Not Supported
Clearbit Not Supported
HTML Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
JavaScript Not Supported
Microsoft Azure Not Supported
Microsoft Teams Not Supported
Mozilla Firefox Not Supported
Onedesk Not Supported
Salesforce Not Supported
Shopify Not Supported
Sila Not Supported
Slack Not Supported
Squarespace Not Supported
WordPress Not Supported
Yarn Not Supported
Zendesk Not Supported
npm Not Supported

Integrations

Chili Piper Supported
Clearbit Supported
HTML Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
JavaScript Supported
Microsoft Azure Supported
Microsoft Teams Supported
Mozilla Firefox Supported
Onedesk Supported
Salesforce Supported
Shopify Supported
Sila Supported
Slack Supported
Squarespace Supported
WordPress Supported
Yarn Supported
Zendesk Supported
npm Supported
Claim RedHelper and update features and information
Claim RedHelper and update features and information
Claim ServiceBell and update features and information
Claim ServiceBell and update features and information