Ratepay vs. Shop Pay Comparison


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About Ratepay operates in financial services as a direct provider of White Label Buy Now, Pay Later (BNPL) products in Germany, Austria, Switzerland, and The Netherlands. The company enables large online retailers (merchants and marketplaces such as Ebay, IKEA, Eurowings, ShopApoteke, Flyeralarm, or About You) to offer end-customers (buyers) the possibility to pay for products or services via open invoice, direct debit, or in installments. Being natively integrated at checkout, Ratepay is invisible to the buyers and does not dilute the merchant’s brand and trustworthiness. Buyers are not required to abandon the checkout interface and create an additional account or download an app and therefore, constantly remain in the brand world of the merchant. This leads to a higher conversion rate, an increased average basket size, and more repeat purchases.	About Shop Pay remembers your important details, so you can fill carts, not forms. And everything is encrypted so you can speed safely through checkout. Pay in full at checkout or split your purchase into 4 equal installments at participating merchants. Now, you can offset the carbon emissions produced by your deliveries—for free. All you have to do is check out with Shop Pay, one of the first carbon-neutral ways to pay. You and your money are protected when you choose Shop Pay. Share your billing and shipping info once, and use your email address to tap through future purchases. Our servers meet strict industry standards (PCI Compliance) for vaulting credit and debit card info. Every personal detail you share with Shop is encrypted from end to end. Check out with Shop Pay and choose whether you pay in full or 4 equal installments* at participating merchants. Make debit or credit card payments every two weeks or turn on automatic payments.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Large ecommerce platforms	Audience Anyone that needs an online payment method
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing customizable based on vertical, basket size, business model (B2B, B2C, marketplace...), features, modules, payment conditions. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.5 / 5 features 1.3 / 5 design 1.5 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Shop Pay makes checkout fast, secure, and effortless—saving customer info for one-click purchases... Nothing. Shop Pay will hijack your shopping experience to where you can't verify a purchase before it happens.It just happens. It's horrifying. I have inadvertently ordered the wrong merchandise. Because I can't verify my order. It just goes through with basically no consent. This is the worst scam going right now. And there's no way I can get out of it. There's no phone number and the chat goes nowhere and they're getting away with it: my money and yours! RCVD a email stating on a credit check they did on me. How in the f did they get my social security number? I hope they all go to jail! There are two different Shop Pay. 1. Shop Pay payment processing on a Shopify site - works great, no issues. 2. Shop Pay checkout for customers and ShopPay App - BAD, BAD, BAD, Do Not Use unless you want to loose customers. Nothing. Awful experience. Cons While ShopPay advertises protection against fraud, sellers still need to perform their own fraud screening to avoid costly chargebacks. A common ShopPay scam occurs when a customer claims an “Item Not as Described” dispute. Credit card companies typically side with the buyer in these cases — leaving merchants with no real defense, even when the product was delivered exactly as ordered. We experienced this firsthand when a customer placed two high-value orders shipped to a freight forwarder and never heard from the buyer again. Both packages were signed for and confirmed delivered, yet the buyer filed “item not as described” chargebacks and received full refunds. Despite providing detailed tracking, delivery proof, and our attempted communication records, we still lost both disputes. ShopPay refused coverage, stating this type of claim isn’t recognized as fraud under their protection policy. Same buyer tried to do the same purchase months later on another website of ours (2) separate orders again. Everything. I had to cancel the credit cards that were somehow linked with this thing inadvertently. It's basically fraud. Do NOT give these people your information. You will regret it. Illegal activity they should be in prison. Report also to Better Business Bureau Shop Pay Checkout will take over the checkout page of your site if the customer has the used ShopPay ever (has cookie). The Shop Pay checkout page overrides the sites checkout page and is "almost" impossible to get out of. There is a tiny link "Checkout as a Guest" that will return the standard checkout page, but it is at the bottom of the page and tiny, like a 6pt. font. Customers will never find it and just abandon the checkout. This extra checkout page cost us more money in lost checkouts then I care to divulge, suffice it say in was over six figures. They keep popping up uninvited. Kept trying to use my own payment options (store cards!!! They kept overriding my Macy's cards) communication is nil & have to download their app to find out where your stuff is. No phone number. It is awful. I have no way to track shipments or refunds or anything. Beware!!! My Macy's, Ugg, and Sundance purchases all screwed up.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Ratepay Founded: 2009 Germany ratepay.com	Company Information Shop Pay Founded: 2006 Canada shop.app/what-shop-does
Alternatives Creditea International Personal Finance	Alternatives Shopify Payments Shopify
MONEI MONEI DIGITAL PAYMENTS SL	Flex Pay Upgrade
Splitit	ZoodPay
tabby	Ratepay
@Pay View All	ChargeAfter View All
Categories Buy Now Pay Later Supported	Categories Buy Now Pay Later Supported Checkout Supported eCommerce Tools Supported Payment Processing Supported

Integrations Adyen Supported CWILL Not Supported Facebook Not Supported Instagram Not Supported Magento Supported Microsoft Copilot Not Supported PayPal Supported Sharpei Not Supported Shop Not Supported Shopify Not Supported Shopware Supported UpCart Not Supported WhenThen Not Supported Show More Integrations View All 4 Integrations	Integrations Adyen Not Supported CWILL Supported Facebook Supported Instagram Supported Magento Not Supported Microsoft Copilot Supported PayPal Not Supported Sharpei Supported Shop Supported Shopify Supported Shopware Not Supported UpCart Supported WhenThen Supported Show More Integrations View All 9 Integrations
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