RTEAM

RTEAM

DataTech911
+
+

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About

RTEAM is a real-time solution that provides a powerful user-managed tool to create alerts and exceptions. Alerts provide real-time notification of issues that need immediate action in the field, in operations, and in dispatch. Exceptions are captured in real time to be reviewed and analyzed. A workflow process provides mechanisms for timely collection of relevant information enhancing the quality and accuracy of the data necessary for root cause analysis. Response time, turnaround time, chute time, problem nature, and transport refusals are some of the metrics that are instrumental in recognizing training opportunities. Monitor exceptions, as they occur, to assign a reason code through an easy-to-use workflow. Use the collective results to determine the root cause and a course of action.

About

Protect business service-level agreements with dashboards to monitor service health, troubleshoot alerts and perform root cause analysis. Reduce MTTR with real-time event correlation, automated incident prioritization and integrations with ITSM and orchestration tools. Use advanced analytics like anomaly detection, adaptive thresholding and predictive health scores to monitor KPI data and prevent issues 30 minutes in advance. Monitor performance the way the business operates with pre-built dashboards that track service health and visually correlate services to underlying infrastructure. Use side-by-side displays of multiple services and correlate metrics over time to identify root causes. Predict future incidents using machine learning algorithms and historical service health scores. Use adaptive thresholding and anomaly detection to automatically update rules based on observed and historical behavior, so your alerts never become stale.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Real-time data platform for EMS agencies

Audience

End-to-end service visibility and streamlined incident resolution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

DataTech911
United States
www.datatech911.com/solutions/rteam/

Company Information

Cisco
Founded: 1984
United States
www.splunk.com/en_us/products/it-service-intelligence.html

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Categories

Categories

Integrations

AXYVOR
BlueCat Gateway
CloudApper iPaaS
CloudFabrix
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite

Integrations

AXYVOR
BlueCat Gateway
CloudApper iPaaS
CloudFabrix
Evolven
SAP Store
Splunk User Behavior Analytics
The Galileo Suite
Claim RTEAM and update features and information
Claim RTEAM and update features and information
Claim Splunk IT Service Intelligence and update features and information
Claim Splunk IT Service Intelligence and update features and information