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About

Trusted by hospitality venues nationwide, RMS POS is a secure, fast and reliable point of sale solution for hotels, bars, restaurants, cafes and retail stores. RMS POS is an all-in-one point of sale solution for hospitality businesses. From neighborhood cafés to hotel bars and gift shops, RMS POS is designed to provide tailored solutions for venues of any size and complexity, and to grow with your business. Hospitality venues rely on us for smart features, unrivaled integration capabilities, and stress-free, reliable service. Contact us to see how we can be the right POS solution for your venue. RMS offers a total POS system for businesses that span across the hospitality, retail and food industries. Whether you’re looking for a solution for a fine-dining restaurant, a retail storefront or a hotel bar, RMS can support your business goals.

About

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels, bars, restaurants, cafes and retail stores

Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.0 / 5
support 4.0 / 5

Pros from Real Users

Pros

  • They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me.
  • I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems.
  • I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports.
  • All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on.
  • The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff.
  • Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout
  • All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget.
  • User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support
  • Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

RMS
Founded: 1983
United States
www.rmsnorthamerica.com/product/pos

Company Information

Silverware
Founded: 1992
Canada
www.silverwarepos.com

Alternatives

Alternatives

Squirrel POS

Squirrel POS

Squirrel Systems
iOSoft Smart POS

iOSoft Smart POS

iOSoft Solutions
PAR

PAR

PAR Technology
Union POS

Union POS

Union

Categories

Bar POS Supported
Point of Sale Supported
Restaurant POS Supported
Retail POS Systems Supported

Categories

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Not Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Not Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Not Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Not Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Not Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Not Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Integrations

Access Procure Wizard Not Supported
Adaco Not Supported
Ameego Not Supported
COGS-Well Not Supported
Crave Not Supported
Flipdish Not Supported
HubWorks Retail Task Management System Not Supported
INTELITY Not Supported
Maestro PMS Not Supported
MarketMan Not Supported
Mirada XD Not Supported
Navi Not Supported
OpenKey Supported
PowerEPOS Supported
RMS Cloud Supported
RoomChecking Supported
Shogo Not Supported
Twilio Not Supported
Windcave Supported
eCard Systems Not Supported

Integrations

Access Procure Wizard Supported
Adaco Supported
Ameego Supported
COGS-Well Supported
Crave Supported
Flipdish Supported
HubWorks Retail Task Management System Supported
INTELITY Supported
Maestro PMS Supported
MarketMan Supported
Mirada XD Supported
Navi Supported
OpenKey Not Supported
PowerEPOS Not Supported
RMS Cloud Not Supported
RoomChecking Not Supported
Shogo Supported
Twilio Supported
Windcave Not Supported
eCard Systems Supported
Claim RMS POS and update features and information
Claim RMS POS and update features and information