ProtonPACS vs. TeleRay Comparison


ProtonPACS Radsource	TeleRay	+	+
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About ProtonPACS is a picture archiving and communication solution that manages image access, storage and distribution, optimizing workflow across the organization. It includes front & back end patient management solutions that minimize manual and/or duplicate entry of patient information. HL7 integration to information systems (EHR, RIS, etc.) is included in the platform. ProtonPACS features Intelerad's Inteleviewer, a diagnostic viewer that provides radiologists and other healthcare professionals tools to optimize images, change layouts, measure critical data points, perform image reconstructions and create key images. In radiology environments, its worklist and integrated speech recognition engine allow radiologists to generate reports for referring physicians, and both reports & images are available via any web-enabled device through the system’s referring physician portal. ProtonPACS utilizes a secure hybrid model that employs on-premise hardware with simultaneous cloud hosting.		About TeleRay makes an industry unique image management and sharing platform with FDA approved viewer and advanced reporting. In addition, the cloud-based medical imaging solution, enables users to consult live, view modalities, store images to view anywhere on any device and share images securely to patients or professionals. The platform offers a wide array of features that include importing or converting DICOM or non-DICOM images, PACS query, and HL7 connectivity. Connect to any EHR such as EPIC, Cerner, EcW, Athena, Allscripts, and more. TeleRay is the most secure end-point to end-point health communication platform on the market. Workflow tools such as waiting rooms, mutli-calls, call transfer, sharing of images, split screen, viewing modalities in real time such as ultrasound, and telehealth telemed carts, all without downloading an app. Easy and low cost. Used by more than 3000 locations including 70% of the top medical centers in more than 20 countries. Try us for free today.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Hospitals, imaging centers, radiology groups, healthcare IT consulting		Audience Medical Facilities, practices, practice groups, independents, radiologists, general practice, maternal fetal medicine, chiropractic, orthopedic, neurology, cardiology, and more.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $2/study Pricing starting at $2 per study or a minimum spend of $6k or more annually. Implementation fee starting at $5k. Free Version Not Supported Free Trial Not Supported		Pricing Zero Cost Option SaaS based monthly or annual subscriptions. Base price is $1500 per year full featured. EMR integration is available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.2 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.8 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros ProtonPACS makes our lives as technologists and clinicians easier, cutting our 'turn around time', (the time it takes to get a patient report back after a diagnostic, radiological study, example, MRI, X-Ray, CT Scan.) Our patients have an MRI Study in the morning, and often times stay in the building for their follow up with the Orthopedic Surgeon an hour later! I can remember when MRI reports would take several days to a week to get back to the patients. It's hard to think about going back to any other system other than ProtonPACS now that I've worked in a practice that has it. ProtonPACS is a very dependable system. In the last 2 years of using ProtonPACS there have only been a few times the system was down. The customer service is spot on and prompt to fix or help with any issue with the system. I love the fact that I have access to quality images and the report right in my back pocket. This solution works great with all of my devices. It is easy to use. If Healthland goes down we can manually enter orders to show up on modularity. For those with little experience it is easy to navigate and understand. Even when I'm trying a feature for the first time, it's not overwhelming or scary. Our staff have been able to familiarize themselves with features by their own simple investigation. Whenever I've needed support, the reps were knowledgeable and helpful. Cons There are so many tools within ProtonPACS, I still haven't learned it all. It's not really a CON I suppose, but, I want to know every tool there is and I am still finding ways to measure, link, display, sort, etc., There is certainly nothing lacking in ProtonPACS and the company even sent someone to train us on the software as well as provide us with help any time we need it. Everyone I have dealt with has been knowledgeable, polite, and quick to take care of any issues. The only compliant I have with ProtonPACS is searching for a patient if the MRN is unknown and if name of patient is misspelled. I would like to see another option available to search like DOB or last 4 of SSN. I haven't really found anything that I don't like. You have 4 programs to do different things in. None noted. I do not have much experience with other systems to compare fairly. But that in itself speaks to the user-friendliness and smart design of ProtonPACS.		Pros from Real Users Pros System is easy to use during day-to-day operation. System is very flexible for import/export images. Beside CD import/export process, we can send/receive studies electronically between multiple archives. Easy to add archives that system can communicate. Auto-burn process is available. Support staff is knowledgeable, and they are fast on response back. We have 10 Epson CD burning devices in our system for over five years and they have continuously provided solid performance with very few issues. When the occasional issue does arise, their support team is quick to respond and typically has the problem resolved in a timely manor. These devices integrate with our hospital PACS systems seamlessly. Simple to use! Easy to implement! GREAT Tech! World class customer service! Wicked smart executive team! Ability to live stream our Modalities, remote control of our Modalities, simple to use with very fast streaming capabilities.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Radsource Founded: 1999 United States radsource.us		Company Information TeleRay Founded: 2019 United States teleray.com
Alternatives IntelePACS Intelerad		Alternatives Perfect Radiology Information System SARU TECH
MiNNOVAA		Imorgon Imorgon Medical
InsiteOne		Adinocs
Sectra PACS Sectra		MiNNOVAA
BRIT Systems View All		ImageGrid PACS Candelis View All
Categories Medical Imaging Supported PACS Supported Radiology Supported Radiology Information Systems Supported		Categories PACS Supported Radiology Supported Radiology Information Systems Supported Telemedicine Supported Ultrasound Supported
PACS Features Comparison View Supported Data Compression Supported Diagnostic Reporting Supported HL7 Support Supported Image Management Supported Mobile Access Supported Non-DICOM Imaging Support Not Supported Patient Portal Not Supported Referring Physician Portal Supported Voice Recognition Supported Radiology Features Audit Trail Supported Billing & Invoicing Not Supported Claims Management Not Supported EDI Not Supported EMR HL7 Bridge Supported Image Fusion Supported PACS Integration Supported Patient Scheduling Not Supported Scanning Input Supported Teleradiology Not Supported Wait List Management Not Supported		PACS Features Comparison View Supported Data Compression Supported Diagnostic Reporting Supported HL7 Support Supported Image Management Supported Mobile Access Supported Non-DICOM Imaging Support Supported Patient Portal Supported Referring Physician Portal Supported Voice Recognition Not Supported Radiology Features Audit Trail Supported Billing & Invoicing Not Supported Claims Management Not Supported EDI Not Supported EMR HL7 Bridge Supported Image Fusion Supported PACS Integration Supported Patient Scheduling Supported Scanning Input Supported Teleradiology Supported Wait List Management Not Supported Show More Features Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Not Supported E-Prescribing Not Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Not Supported Patient Queue Management Supported Practice Management Not Supported Remote Treatment Plans Supported Teleradiology Supported Video Conferencing Supported
Integrations EPIC HRMS Not Supported Fluency for Imaging Supported MEDITECH BCA Not Supported MedicsRIS Supported athenaClinicals Not Supported athenaOne Not Supported athenahealth Population Health Not Supported eClinicalWorks Not Supported View All 2 Integrations		Integrations EPIC HRMS Supported Fluency for Imaging Not Supported MEDITECH BCA Supported MedicsRIS Not Supported athenaClinicals Supported athenaOne Supported athenahealth Population Health Supported eClinicalWorks Supported View All 6 Integrations
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